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Tell HN: Locked Google account reopened after two years

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41–50 of 78 posts

Re: Tell HN: Locked Google account reopened after two years

#41
Puh, I'm (EU based) so happy that I use pay mail services such as Posteo, Mailbox or Protonmail.

You essentially pay 1€ per month, I get full privacy and I can adjust the level of security, ...

I don't have a recovery option since I know that I don't loose my password and no one else would guess it.

Re: Tell HN: Locked Google account reopened after two years

#42
post #6

Why not download the mail and keep it locally, instead of accessing it only on the whims of Google security EPMs? A standard IMAP client will do this for you easily.

Is there a way to do this without flipping the unread flag to read? I tried doing this years ago with Yahoo email and the it started marking the unread emails as read.

Re: Tell HN: Locked Google account reopened after two years

#43
If they are doing this intentionally then it's possibly because they announced they'd be deleting inactive accounts beginning from this month so perhaps they're giving some another chance.

It's actually ridiculous the byzantine methods sometimes required to regain access to Google accounts. To even have a chance in such cases—even when a recovery email has already been configured—one has to use the exact browser version number that has been previously logged into (how many users would even note this), same geographic area even if different IP (obvious), and importantly if prompted for a phone number not to use one that has been used on 2-3 other accounts (even if only used to login and not entered as the recovery or 2FA number).

The last straw that prompted me to leave them was when they began asking for a home address. Just voluntarily after successful logins and not part of any forced login or security requirement. The audacity that they expect users will just give it to them was so offputting, apart from everything else they try.

Re: Tell HN: Locked Google account reopened after two years

#45

Earlier quoted context omitted.

Sure, but if Apple decides to lock your account (a much more rare phenomenon if sampling Hacker News comments) you can have someone on the phone with you in minutes, or even walk to a store where they will help you.

Apple isn't perfect, but they're generally pretty reasonable and will work to help you, even if it takes multiple tries. My experience with Google has been the exact opposite. Everything they touch results in Kafka-esque psychological torture.

Almost like paying the "apple tax" for the hardware means that you're the customer, instead of just being entirely the product like you are with Google.

Re: Tell HN: Locked Google account reopened after two years

#46
post #7

It's funny, I have an old Gmail account that I haven't logged in in years. That account had my current account listed as a recovery email. One day I received an email to my current account from Google saying that it had blocked a suspicious attempt to log in to that old account. So I tried to log in to that old account to change the password but Google wouldn't let me, just saying something like somethings seemed wro…

Seemingly without notifying us, google has turned off recovering accounts using the recovery email. Since a few years back they will only ever except phone numbers for this. It's unbelievably stupid.

> It's unbelievably stupid.

In other words, they now force you to give them your phone number, which is incredibly valuable to them.

It’s unbelievably smart on their part.

Re: Tell HN: Locked Google account reopened after two years

#47
post #6

Why not download the mail and keep it locally, instead of accessing it only on the whims of Google security EPMs? A standard IMAP client will do this for you easily.

Is there a way to do this without flipping the unread flag to read? I tried doing this years ago with Yahoo email and the it started marking the unread emails as read.

Using IMAP? Did you read the emails on the other device? I thought IMAP synced the read state between devices.

Re: Tell HN: Locked Google account reopened after two years

#48
post #23

I recently decided to trust Apple with my emails after witnessing a friend lose access to his free account due to some mistakes on his part. After he reached out to Apple's customer service, I was genuinely impressed by the helpful and knowledgeable support team. They escalated the issue efficiently through multiple levels, involving several phone calls over a short span of one or two days. What stood out the most wa…

As someone who interacts a lot with customer support on many levels across industries, I assert your friend was lucky to get someone who genuinely cared. However extrapolating this attitude to general company behaviour would be a mistake.

In current state of affairs support largely relies on individuals who are knowledgeable and capable. Those are 1% by most optimistic expectations. Everyone else is giving BS responses just to get you off the line. Apple is no different - in my recent case support was little bit less that terrible.

Sometimes I think what happens when those people eventually leave and new generation will take their place. Would be a sad state of affairs.

Re: Tell HN: Locked Google account reopened after two years

#49
post #39

Earlier quoted context omitted.

When I look at reviews for businesses, I don't look at the 5 star reviews. I look at the 1-2 star reviews, and I look exclusively for reviews that describe _how the business responded to the problem_. I was looking for somewhere to leave my dog for a few weeks while I was out of country. There's a lower rated place where the negative reviews that match this are things like "One of the other dogs scratched my dog! The…

> When I look at reviews for businesses, I don't look at the 5 star reviews. I look at the 1-2 star reviews, and I look exclusively for reviews that describe _how the business responded to the problem_. This is why it is so valuable to post negative reviews on your competitors. People actually believe this s...[0] > They got her to the vet and paid the bills Doesn't sound fake, it doesn't even need to be. You post a…

What constitutes a real review though? There's a small restaurant I used to go to. The last two times I left after 5-10 minutes of all waiters doing the "if i don't look over there i don't have to work" trick. Each time I went on to Google to write a review. Is this not a legitimate review?
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