Live data from Hacker News

Tell HN: Locked Google account reopened after two years

news.ycombinator.com

31–40 of 78 posts

Re: Tell HN: Locked Google account reopened after two years

#31
post #9

Two years ago I used just about everything Google and had done so since Gmail first came out. My Android phone was googlefi. Internet was google. Gmail. DNS. SSO to pretty much everything. One day out of the blue my Google Pay account was marked as fraud and locked down. I couldn't update/add/change any of my payment information. I have no idea why. I don't remember when/how I even found out it was locked down, I was…

You don't have to switch to Apple though. It's a bit like jumping from the frying pan into the fire. Apple has an even stronger hold on your digital life if you decide to fully invest into its ecosystem. It's much better to stay on Android, but de-google it, and avoiding the use of your Google account

GP mentions nothing of Apple. Did you mean to reply to a sibling?

Re: Tell HN: Locked Google account reopened after two years

#32
post #15
post #9

Two years ago I used just about everything Google and had done so since Gmail first came out. My Android phone was googlefi. Internet was google. Gmail. DNS. SSO to pretty much everything. One day out of the blue my Google Pay account was marked as fraud and locked down. I couldn't update/add/change any of my payment information. I have no idea why. I don't remember when/how I even found out it was locked down, I was…

Lesson here is to not put all your eggs in one basket. I try to make sure there is no one vendor service that can become mission critical in my life, specially not likes of Google/Amazon/Microsoft/Apple.

Phone number, email, and banking should be separate. These are basically the pillars of your digital life. Then for the rest of Google services, you can just download a monthly data dump on Google Takeout which you can restore to any other service at your own leisure.

Re: Tell HN: Locked Google account reopened after two years

#33
post #25
post #14

Earlier quoted context omitted.

I never used this address anywhere so comparatively not much. Oddly, almost none of it is in the spam folder. The other interesting bit is that someone seems to have been using this address for online purchases and lease agreements (fraudulently, most likely).

I have a very old Gmail account. For purposes of this discussion, call it sergey@gmail.com. I often get real email sent to addresses like sergey2000@gmail.com. By "real" I mean important stuff that people would miss if they didn't receive it. In the beginning, I used to follow up. I'd occasionally get a reply from the sender asking a question like "OK, thanks, could you send it to her for me?" I concluded that some p…

Similar situation, but I've had people think I'm "hacking" them when I respond.

As a result, within the last 15 years I have only contacted someone back once. That was about funeral dates/coordination.

Re: Tell HN: Locked Google account reopened after two years

#34
post #23

I recently decided to trust Apple with my emails after witnessing a friend lose access to his free account due to some mistakes on his part. After he reached out to Apple's customer service, I was genuinely impressed by the helpful and knowledgeable support team. They escalated the issue efficiently through multiple levels, involving several phone calls over a short span of one or two days. What stood out the most wa…

[dead]

Re: Tell HN: Locked Google account reopened after two years

#35
post #30
post #23

I recently decided to trust Apple with my emails after witnessing a friend lose access to his free account due to some mistakes on his part. After he reached out to Apple's customer service, I was genuinely impressed by the helpful and knowledgeable support team. They escalated the issue efficiently through multiple levels, involving several phone calls over a short span of one or two days. What stood out the most wa…

I remember a boss telling me about his personal experience at Nordstroms, with a lady irate about a set of defective tires she bought. She didn't have a receipt, but the sales clerk said that he was fine with taking them as a return if she could say how much she spent on them. It's worth noting for people who are unfamiliar with the store - while they do sell some home goods in addition to clothing and beauty/jewelry…

FWIW the tire story is a legend from decades ago: https://press.nordstrom.com/news-releases/news-release-detai...

Re: Tell HN: Locked Google account reopened after two years

#36

Google takeout is already amazing (especially compared to other companies that offer similar services) but I wish I could incrementally download whatever changed since my last backup. The amount of my data they have is huge, and I'm basically only taking a snapshot once every 6 months at this point. I have to download ~15 50gb files :( (It's almost all from YouTube, Gmail, and Google Photos)

It is extremely not amazing, it continually fails to export my 12tb account. Which is a problem, because in 30 days or so they are going to start enforcing the 5tb limit on workspace accounts, which will prevent me from getting even emails.

Re: Tell HN: Locked Google account reopened after two years

#38

Google takeout is already amazing (especially compared to other companies that offer similar services) but I wish I could incrementally download whatever changed since my last backup. The amount of my data they have is huge, and I'm basically only taking a snapshot once every 6 months at this point. I have to download ~15 50gb files :( (It's almost all from YouTube, Gmail, and Google Photos)

I built a toolkit to rapidly backup takeout archives every 2 months and make it a bit easier to do so. I hover around the ~1.5TB range.

Of course, there are catches. But maybe it might work for the non-six month archives.

https://github.com/nelsonjchen/gtr

Re: Tell HN: Locked Google account reopened after two years

#39

Earlier quoted context omitted.

Sure, but if Apple decides to lock your account (a much more rare phenomenon if sampling Hacker News comments) you can have someone on the phone with you in minutes, or even walk to a store where they will help you.

When I look at reviews for businesses, I don't look at the 5 star reviews. I look at the 1-2 star reviews, and I look exclusively for reviews that describe _how the business responded to the problem_. I was looking for somewhere to leave my dog for a few weeks while I was out of country. There's a lower rated place where the negative reviews that match this are things like "One of the other dogs scratched my dog! The…

> When I look at reviews for businesses, I don't look at the 5 star reviews. I look at the 1-2 star reviews, and I look exclusively for reviews that describe _how the business responded to the problem_.

This is why it is so valuable to post negative reviews on your competitors. People actually believe this s...[0]

> They got her to the vet and paid the bills

Doesn't sound fake, it doesn't even need to be. You post a few more reviews 1) They paid my vet bill too! 2) Mine is scared of everything after going there. 3) etc

With google it is different tho, their bad reviews aren't anecdotal. It's stunning that law makes haven't touched the subject.

For extra irony, google is running what seems to me the biggest business review scheme in the world. It isn't even legal[1] but if they had any sense or decency they would build their own customer verification system without law makers demanding they do so.

Everyone suffering their fake reviews would love to provide their customers with a link and a review token. Then, even if you've screwed up horrendously you can express how you regret things went that way and apologize. Responding like that to fake reviews is out of the question. Your best case scenario is if you can pay the fake reviewer to stop.

You can buy google ads tho.

[0] - https://www.wdbj7.com/2022/10/17/five-star-fakes-small-busin...

[1] - https://www.softwarefair.de/en/2022/06/02/google-fails-to-im...

Re: Tell HN: Locked Google account reopened after two years

#40
You refer to it as a "backup account", but it doesn't sound like a backup if it was the only place those messages were stored.

I use gmail as my primary email client, and use both a gmail.com address and several of my own domains. But I regularly sync everything to a local email client (Thunderbird), so that even if Google cut me off, I would have access to all but my most recent emails, and to all my contacts.

Post reply on HN