31–40 of 331 posts
Online reviews need their Google-search moment. Something that levels the playing field, establishes a mechanism for credibility, and doesn't require an extortion-based business model.
Earlier quoted context omitted.
The article doesn't say whether Savant Care showed up. If they didn't show up it would have been a default judgement.
Not sure of the jurisdiction issues where the judgement was issued but the last time I looked into it you can't meaningfully collect a judgement from small claims court in my area.
It seems to me that all of them can be and actively are gamed.
Googling using the extension site:reddit.com caught on for a reason.
Admitting you worked for Yelp on HN: not even once
Serious question: is Yelp still relevant? I feel like outside of select metro areas it’s not useful at all with very dated content.
The Apple Maps integration seems to be most of what's propping them up these days. It's especially infuriating because you can only see about 2 reviews before you're prompted to download the Yelp app for "full access". I thought Apple was supposed to be working on their own review system or switching to a different service, but I haven't seen anything come of that.
First and only Yelp review I ever left was three stars for an Indian restaurant in 2011. It was quickly hidden because "it didn't pass the bot filter" or something. I've never used it since as a reviewer or to find places. It lost all credibility on my first interaction with it.
My wife left a bad review for a restaurant and was stalked and harassed by the restaurant owner for years afterwards. Since she couldn't get Yelp to help with that, it makes every review suspect. It doesn't take much of that behavior to convince people to only leave good reviews, and then they're basically useless.
I can only imagine that this means all these recent troubles I've been hearing about San Francisco have been resolved and people do not need the help from their horoscope anymore to know what to do to resolve their problems.
It sounds to me like Yelp is upset that other businesses are trying to do the same thing they do. My friend was GM of a new local restaurant here, and at first they were getting lots of 4 and 5 star reviews and almost none below that. But around the time they were contacted by a Yelp sales rep to start paying for promotion and advertising, the 4 and 5 star review stopped coming. My friend watched multiple people post…
> Dean began documenting her findings, starting with serial offenders from the Facebook groups. In a list of 17 people who reviewed SavantCare on Yelp, she found what she called “a suspicious pattern”: 10 of them had reviewed the same dentist’s office in Los Angeles, nine had raved about the same California wedding DJ company and five claimed to have visited the same Mountain View tattoo parlor. Five of the accounts,…
The calls are coming from inside the house!
It's not in Yelp's interests to try to catch this. At least in the short term.
Serious question: is Yelp still relevant? I feel like outside of select metro areas it’s not useful at all with very dated content.
The problem is a real lack of reviews for smaller places, especially outside the downtown area. Google Maps has more content there.