AWS us-east-1 down • Hacker News Board

Re: AWS us-east-1 down

#121

Post by bob1029 » Tue, Jun 13, 2023, 8:19 PM UTC

perlgeek wrote: post #107

kroltan wrote: post #60

Earlier quoted context omitted.

Semi-related: if you ever feel the need to report times to a global audience, not only make sure to always report the timezone (even if it is the same as the user's), but also use UTC offsets rather than timezone names. Life is too short to remember what each timezone name means and converting to it, UTC offsets are much easier on the mental calculator.

It's also not too complicated to add a few lines of javascript that show the datet/time in the user's local time zone (via Date.getTimezoneOffset) as well.

We do this in all of our web apps. It's pretty simple and dramatically improves UX when you have customers that are doing a lot of scheduling.

Showing both at the same time is peak design for me personally. UTC compares for relative sequencing, local time for "was that before or after I ate lunch".

Re: AWS us-east-1 down

#122

Post by xyst » Tue, Jun 13, 2023, 8:20 PM UTC

thedigitalone wrote: post #80

Toast POS is down 100%, don't go out to lunch.

I can see some restaurants just comp’ing the tickets out and having toast foot the bill in lost sales

Re: AWS us-east-1 down

#123

Post by matwood » Tue, Jun 13, 2023, 8:20 PM UTC

kobalsky wrote: post #71

dijit wrote: post #4

I wonder if this is a coincidence or if us-east-1 is simply down enough that I'm just experiencing selection bias; but I posted a poll on twitter earlier today: https://twitter.com/dijit/status/1668678588713824257 Contents: > Has anyone ever actually had customers accept an outage because AWS was down; or is this just cloud evangelicalism copium? > [ ] Yeah, outages free pass > [ ] No, they say to use AZ's

it's important to inform customers about the resiliency of their systems and let them pick how far they are going to invest for it. then you get to eat popcorn when stuff explodes. * single server event. $ * multi server event. $$ * single az event. $$$ * multi az event. $$$$ * global provider event. $$$$$ * cross provider event. $$$$$$ * alien invasion. $$$$$$$$$$$$$$

Back when we had servers in an onsite DC we lost a raid card and the system I was developing went down. We had the fancy support so a tech was out with the card replaced in a couple hours, then we had to restore from tape backup. All in all, a non-critical system was down for most of a business day. My bosses boss stormed in, upset he couldn't pull a report, and asked how do we prevent this in the future. I responded at a minimum we had to double the cost for a hot standby, and he said 'never mind' and walked out.

Re: AWS us-east-1 down

#124

Post by isbvhodnvemrwvn » Tue, Jun 13, 2023, 8:20 PM UTC

throw0101c wrote: post #70

kroltan wrote: post #60

Earlier quoted context omitted.

Semi-related: if you ever feel the need to report times to a global audience, not only make sure to always report the timezone (even if it is the same as the user's), but also use UTC offsets rather than timezone names. Life is too short to remember what each timezone name means and converting to it, UTC offsets are much easier on the mental calculator.

Basically just use the output of `date -u`.

It's locale-specific, which is not great.

Re: AWS us-east-1 down

#125

Post by hollowturtle » Tue, Jun 13, 2023, 8:20 PM UTC

eu-west-1 having some issue as well for me

Re: AWS us-east-1 down

#126

Post by theshrike79 » Tue, Jun 13, 2023, 8:20 PM UTC

Guesses, which one is it this time:

  * DNS
  * Misconfigured switch

It's always one of those two.

Re: AWS us-east-1 down

#127

Post by kyleee » Tue, Jun 13, 2023, 8:20 PM UTC

The AWS status page is now down as well

Re: AWS us-east-1 down

#128

Post by xyst » Tue, Jun 13, 2023, 8:21 PM UTC

inconceivable wrote: post #100

jjice wrote: post #89

Earlier quoted context omitted.

As a side note, I wonder if businesses won't even accept cash if they can't go through their POS system. If not, it's a shame that these modern internet connected POSs lock out stuff like that.

some restaurants have their owner or manager run square or stripe on their cell phone.

I don’t know about Stripe but Square used to offer the CC swipe dongle you can connect to your phone. Then process payments through their app

Re: AWS us-east-1 down

#129

Post by amir734jj » Tue, Jun 13, 2023, 8:22 PM UTC

dveeden2 wrote: post #13

https://health.aws.amazon.com/health/status reports: Increased Error Rates and Latencies Jun 13 12:08 PM PDT We are investigating increased error rates and latencies in the US-EAST-1 Region. They list Lambda as the only affected service

the status page doesn't even open.

Re: AWS us-east-1 down

#130

Post by xyst » Tue, Jun 13, 2023, 8:22 PM UTC

impulser_ wrote: post #69

Why does everyone keep deploying their products to this one region when it always seems like the one that fails? We don't use big cloud were I work, so maybe I'm missing something. Does East-1 offer something other don't?

Because $$$