Earlier quoted context omitted.
No, that's just your caricature of reality. Reality depends entirely on the reality of what the users asked for and the product.
I think you're reading this the wrong way, there's (literally!) decades of scientific literature about it, and it's not a problem of being condescending. For a gentle non-scientific introduction: https://www.forbes.com/sites/leoyeykelis/2018/05/10/why-its-... If you actually want to know more, a very accessible textbook: https://books.google.nl/books/about/Interaction_Design.html?...
> Good UX research, however, does not ask people what they want. That’s because people find it difficult to put themselves in imaginary situations, especially in cases where they need to picture a future with products and technology that do not currently exist.
But this is a text editor, gazillions of those exist, with various UI paradigms and features, it simply makes no sense to claim that all users, even those very experienced in alternative apps (so nothing imaginary about that), don't know better than BBEdit's small design team, thus it's ok to ignore their explicit asks because you know "what they really need"
Like in the example cited above with removing hard wrapping, the quoted argument "The two states (hard wrap while typing) and soft wrapping have the same visual result and would tend to cause considerable confusion. " is patently false as there exist editors with very clear separation of the two (and those being confused can always disable either). But then if you think you know better, you keep being "utmost-respectfully" wrong for years