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Had a call with Reddit to discuss pricing

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Re: Had a call with Reddit to discuss pricing

#91
post #89
post #60

Earlier quoted context omitted.

I agree. The OP makes the case that it will cost him on average $2.50 per month per user - so... charge $3 per month - no blog post needed. Same with Twitter. So many businesses were built upon basically free API access and are now shocked the company responsible for their app's customer appeal wants some of that action. It's not Reddit's responsibility to float OP's business and make it profitable. OP's billions of…

> The OP makes the case that it will cost him on average $2.50 per month per user - so... charge $3 per month Apple takes at least 15% of that, or 30% depending on the developer's revenue, leaving $2.55 or $2.10.

The point was - figure out what you need to charge instead of complaining you can't profit off someone else's resources.

Reddit, Twitter et all don't owe you anything. They do not make money via read-access API calls - they lose money. It's super simple...

Only a fool would build a business around a free service with no escape plan.

Re: Had a call with Reddit to discuss pricing

#92
post #73

Earlier quoted context omitted.

What percent of the app's current customer base do you think would stick around at paying $5 a month to browse r/funny on the phone?

Who cares? It doesn't matter one bit. OP built a profitable business off free API access. That is the mistake here... assuming it would always be free.

It matters a lot if most of the userbase relies on these separate businesses to either read or moderate the site, as seems to be the case.

Re: Had a call with Reddit to discuss pricing

#93
My long time reddit account got permabanned because I argued with the mod of a popular subreddit (I disagreed with him about the localization of a Japanese game, really trivial stuff). It was a veteran, seasoned account with lots of awards, karma, and "reddit coins" ($hundreds of dollars worth). The permaban message said I could use my other reddit accounts as long as I followed the rules on them. As soon as I tried using my other veteran Reddit accounts, *all* my accounts were immediately banned for "ban evasion". Poof.

I tried to appeal but when you're permabanned you are limited to only using a small appeal form with 250 characters maximum. I tried to bypass this by linking to a google doc. Nobody visited my google doc and yet reddit said they "reviewed my appeal" and "will not be lifting the permaban".

I'm not a troll, I never harassed anyone, used slurs, called for violence, etc. My only offense was arguing with a powercrazed mod (hated by most of his own subreddit), and my Reddit accounts are all wiped. When I try to create a new account, they get permabanned too after a day or so, so I gotta give reddit's "platform integrity" team some credit, merely using a VPN isn't sufficient. I just wish they'd treat customers who've given them hundreds of dollars the courtesy of a phone call or a human review. I really hate how some big tech companies feel they're totally above providing any level of customer support. Reddit isn't alone here. I can't even get refunded by my CC company because the coins were purchased over 6 months ago.

At least I still have HN.

Re: Had a call with Reddit to discuss pricing

#94

> 50 million requests costs $12,000 I've never worked on a web platform like Reddit, nor with any per-request priced APIs. Reddit's charge of $0.00024 per request still looks like it is _significantly_ above what their own costs are. Wasn't Reddit's pay-for-API-access announcement originally phrased as a desire to claw back some of the value that LLMs have found in Reddit data? I don't understand how per-request API…

Their pricing likely includes the cost of potential ad revenue that an API call is displacing. There's no easy way to integrate ads into an API, so they just offload the advertising/monetization problem to whoever buys the content.

Re: Had a call with Reddit to discuss pricing

#95
post #3

I'm shocked that Reddit has done this mere weeks after Twitter destroyed their thriving ecosystem of bots and apps by introducing horrific pricing.

What's funny is that Reddit's pricing is indeed more reasonable than Twitter's, but it's still too high to be make cheap third party clients feasible.

It doesn't matter. It is their service and the API terms are subject to change at any time. So either the API gets blocked for third-party clients, or you purchase access for a high price.

Discord, Instagram, Snapchat, Clubhouse and TikTok have decided to ban third-party apps. Twitter and Reddit decided to charge for it.

In this case with the developer of the third party Reddit client, unless he is making enough to cover the API costs, then it make no sense to build on someone else's API with little to no revenue. That is the risk.

It is no different to TapBots (creators of TweetBot) doing the same mistake.

Re: Had a call with Reddit to discuss pricing

#97
post #80

Their pricing is just absurd. Reddit's official app and webpage is garbage, and instead of working with amazing developers like Christian to add whatever functionality they need to increase their revenue, they're doubling down on bad decisions and alienating their users. Pure hubris... they've forgotten their own history and why the Digg exodus happened. Seriously, _what_ are they gaining by eliminating access to thi…

> If they want more ads, they can change the APIs to inject them. Reddit wants freedom to arbitrarily change the design of their app and placement of ads, etc. Ads are a huge (primary?) source of revenue for them. If they are tethered to supporting third party clients, it's harder to make reasonable estimates of how many captive users will see ads or new features. Reddit could enforce ad presentation in third party c…

It does seem fair to charge third parties approximately the same in ad revenue that you would have gotten from the same users on a first party app.

Then the third party app can choose between adding their own ads, or charging a subscription.

Re: Had a call with Reddit to discuss pricing

#98

Earlier quoted context omitted.

In Reddit's case data scraping is soon to be against the Terms of Service (which is already the case for Twitter), which will earn you a Cease and Desist if you try to make a business off the data.

Then don't sign in? See the LinkedIn legal precident, ToS only applies to scrapers if the scraper had to 'click' the agree button in order to sign up.

You're still going to get a Cease and Desist.

You might have better odds in court with a precedent but you'll still be out legal fees.

Re: Had a call with Reddit to discuss pricing

#99
I think it's very clear that the recent LLM boom is directly responsible for Twitter, Reddit, and others quickly moving to restricted APIs with exorbitant pricing structures. I don't think these orgs really care much about third-party clients other than a nuisance consuming some fraction of their userbase.

Enterprise deals between these user generated content platforms and LLM platforms may well involve many billions of API requests, and the pricing is likely an order of magnitude less expensive per call due to the volume. The result is a cost-per-call that is cost-prohibitive at smaller scales, and undoubtedly the UGC platform operators are aware that they're pricing out third-party applications like Apollo and Pushshift. These operators need high baseline pricing so they can discount in negotiation with LLM clients.

Or, perhaps, it's the opposite: for instance, Reddit could be developing its own first-party language model, and any other model with access to semi-realtime data is a potentially existential competitor. The best strategic route is to make it economically infeasible for some hypothetical competitor to arise, while still generating revenue from clients willing to pay these much higher rates.

Ultimately, this seems to be playing out as the endgame of the open internet v. corporate consolidation, and while it's unclear who's winning, I think it's pretty obvious that most of us are losing.

Re: Had a call with Reddit to discuss pricing

#100
From a business perspective, it never made sense for Reddit to support free API access for third party apps for as long as they did. Now, they are effectively killing those apps. The thing "not based in reality" was expecting it to go on as long as it did.
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