Earlier quoted context omitted.
Having used Jira for only a modest 12 years, I have had multiple stages of feelings about it. I agree with the parent that “everybody” hates Jira because “it’s too complicated” — yet when developers try to use a lean, simple tool like Pivotal or Trello, inevitably other stakeholders demand something better for business users, these simpler tools can’t deliver that, and the replacement ends up being Jira 99% of the ti…
>because “it’s too complicated” I personally "hate" Jira because it's so dumb. I open an epic, to see the stories that still need my attention, it shows all the stories, so I hit the "Hide done". Then I thoughtlessly click on one of the stories, I edit it, go back to the epic, and now it shows all the stories again. Rinse and repeat. I open a screen, it loads slowly, when I think it's ready I click on whatever I want…
Luckily it's a nice space to contract in, making simpler dedicated interfaces to the heavy enterprise stuff.