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Plane: Open-Source Alternative to Jira

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Re: Plane: Open-Source Alternative to Jira

#74
post #54

I love seeing competition for Jira, because it needs to die, but I think you need to do a better job explaining your value prop. Your first bullet list of features doesn't really make it sound all that different. Why would I have a better time using this than Jira, bearing in mind that I'd be giving up custom workflows and probably a lot of integrations? (No shade intended. If you can answer that concisely, put that…

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

> Is Jira that bad?

As the saying goes, Jira is fine, the only problem is that it is Turing-complete.

Re: Plane: Open-Source Alternative to Jira

#78
post #55
post #54

Earlier quoted context omitted.

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

Having used Jira for only a modest 12 years, I have had multiple stages of feelings about it. I agree with the parent that “everybody” hates Jira because “it’s too complicated” — yet when developers try to use a lean, simple tool like Pivotal or Trello, inevitably other stakeholders demand something better for business users, these simpler tools can’t deliver that, and the replacement ends up being Jira 99% of the ti…

>because “it’s too complicated”

I personally "hate" Jira because it's so dumb.

I open an epic, to see the stories that still need my attention, it shows all the stories, so I hit the "Hide done". Then I thoughtlessly click on one of the stories, I edit it, go back to the epic, and now it shows all the stories again. Rinse and repeat.

I open a screen, it loads slowly, when I think it's ready I click on whatever I wanted to click. Apparently, it wasn't quite ready, so by the time my mouse-click lands, I click the wrong thing, which brings me to a new screen, so I have to go back to where I came from. Rinse and repeat.

I open an epic, click the button to "Add a child issue", it prompts a "task", I want a "story", so I have to change the selection in the dropdown. Next time, it prompts again a "task". How many times did I mistakenly make a "task" where I had meant to make a "story"?!

There's this sort of silly (to me) things all over the place, which has often made me wonder: do these people use this software themselves, and if so, do they take any pride in it?

Re: Plane: Open-Source Alternative to Jira

#79
post #54

I love seeing competition for Jira, because it needs to die, but I think you need to do a better job explaining your value prop. Your first bullet list of features doesn't really make it sound all that different. Why would I have a better time using this than Jira, bearing in mind that I'd be giving up custom workflows and probably a lot of integrations? (No shade intended. If you can answer that concisely, put that…

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

The problem I see is that Jira encourages "management by looking at Jira" - effectively Jira becomes a second source of truth that is unconnected and unconstrained by the actual truth (the code). Jira acquires state that has to be carefully maintained as a separate operation by the developers to keep Jira's state in sync with the actual state of the project. Since most of the organisation are looking at Jira, the effective source of truth becomes Jira's current state, and the developers end up running to try and keep the actual project in sync with Jira. Or they become disconnected and Jira's state becomes completely independent of the actual project state (tickets being marked as "done" that aren't complete, or sometimes even started, because it doesn't matter because everyone is looking at Jira and not at the code).

I would love to see Jira state somehow derived from the state of the codebase. Tickets get marked complete when they are actually complete in the code, with tests and documentation and everything, because the ticket state is derived from the code state.

Re: Plane: Open-Source Alternative to Jira

#80
post #55
post #54

Earlier quoted context omitted.

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

Having used Jira for only a modest 12 years, I have had multiple stages of feelings about it. I agree with the parent that “everybody” hates Jira because “it’s too complicated” — yet when developers try to use a lean, simple tool like Pivotal or Trello, inevitably other stakeholders demand something better for business users, these simpler tools can’t deliver that, and the replacement ends up being Jira 99% of the ti…

I agree with this sentiment completely. It's a "do everything for everyone" but "impossible to do anything" software.

Excel sheets ALWAYS is simpler to understand what's going on at a high level, but then devs want, then biz wants, etc etc and i just end up at the soup that which is jira.

It's annoying because there's a always a better individual tool (pivotal, trello for devs, excel, powerpoint for biz), but none of them inter-op and then you're stuck at jira which does it all but not very well. It really feels like salesforce, just an absolute mess but it can really do everything.

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