131–140 of 181 posts
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I think for users who comparison shop between Uber and Lyft, the pickup ETA is part of each app’s bid. Putting a lower price costs them money, while putting a lower ETA is free.
100% massively detracts from my willingness to pay for their services …
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I also find it consistently obnoxious that there is essentially no way to say "My driver was fine, but your platform did something stupid" when leaving feedback. At least, not without jumping through a million hoops. The arrogance of our industry is tiresome. I took a ride in SF a while ago and it predicted a 3 minute pick up time which turned out to be 25 minutes - no fault of the driver, and the only way I could co…
Pick up time predictions are garbage, because ride shares allow cancelations. Last time I used a ride share, I had eight drivers accept and then cancel on me. The predicted departure time was always "8 minutes away" and then "looking for another driver" over and over. I probably waited an hour.
Maybe add a cost to accept a ride, which is waived at pickup.
(I don't know how things work)
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It's much simpler than that. Drivers accept and then they cancel the ride themselves if they don't like the destination or the earnings. Normally you would penalize those drivers but I imagine with Lyft losing market share they likely can't afford to penalize drivers all that much.
No, drivers don't see the destination until they arrive and the trip begins. I'm often on one side of the Bay Area trying to get to the other and had many drivers pull up, then cancel or try to get me to cancel when they see I'm going across the Bay.
> Ninety-eight percent of drivers who try Lyft’s maps stick with them — rather than switching to Google, Apple, Waze, or any other app. I find this surprising because my personal experience is the exact opposite. At least in NYC, drivers use the Lyft (or Uber) app for managing riders but use a dedicated mapping application for navigating to the destination once you're picked up.
If what you say is true, the Lyft app may still be using the Lyft map. That would lead Lyft to conclude that drivers were using their map. Another open application or another device would not show up in the Lyft analytics.
Great can someone at Lyft either comment on if they will contribute what they made on top of OSM or if it is even useful to contribute back ? I think the answer is No and this is HN clickbait. I really want to be wrong.
https://news.ycombinator.com/item?id=36127623 claims that they did contribute back most of the data they gathered
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At airports, its often much better to walk just outside the boundary of the airport. Airports often have special rules, pickup fees, etc. Drivers don't want to pay an $8 fee just to make a loss on your journey. As soon as you're a few yards out of the airport, none of that applies and a driver will be happy to take you.
>its often much better to walk just outside the boundary of the airport are you serious? what airports do you visit where you can do this as a suggestion without laughing. It's like telling the freshmen that there's a pool on the school roof. even something as small like a Bob Hope in Burbank would be difficult. Most airports do not consider pedestrian traffic to the edge of their properties. I've done it once at tha…
You can also take the SkyTrain for free within Sea Island (which is not well known, I feel) - 2 stops to Templeton, and there are probably plenty of Ubers around there, since there is an outlet mall near that station, or at least a much shorter walk into Richmond.
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If what you say is true, the Lyft app may still be using the Lyft map. That would lead Lyft to conclude that drivers were using their map. Another open application or another device would not show up in the Lyft analytics.
I'm sure they take into account whether the driver is following their app's suggested route. If the driver disregards the suggestions that would suggest the driver isn't using their maps.
So which open source routing project do we believe they're using along with it? Valhalla? Edit: I'm co-founder and CTO of a heavy haul/oversize routing SaaS called Triple Axle ( https://tripleaxle.com ). We using OSM and Valhalla.
If you don't mind me asking, how'd you end up in the space? It feels like the vertical has so much esoteric/specific knowledge. We ran into a few companies that were founded by truckers (or by people who had truckers in the family), and it seemed like already having all this knowledge gave them a big leg up.
The tone of this article is troubling. First, the focus is on savings to Lyft, and not how this innovation benefits customers in any way. Second, it is highly antagonistic to Google - who is probably still a partner to Lyft in many other aspects (advertising etc). Taking shots at your partners is generally considered bad for business.
Cost savings was definitely a factor, but this is the key point from the article: "And yet, until very recently, Lyft had limited control over that navigation experience, which was built using Google Maps. “For our entire existence, we couldn’t fundamentally change that product,” says director of project management Ben Schrom." I've worked in the mapping space for more than 20 years and I can tell you one of the bigg…
Earlier quoted context omitted.
At airports, its often much better to walk just outside the boundary of the airport. Airports often have special rules, pickup fees, etc. Drivers don't want to pay an $8 fee just to make a loss on your journey. As soon as you're a few yards out of the airport, none of that applies and a driver will be happy to take you.
>its often much better to walk just outside the boundary of the airport are you serious? what airports do you visit where you can do this as a suggestion without laughing. It's like telling the freshmen that there's a pool on the school roof. even something as small like a Bob Hope in Burbank would be difficult. Most airports do not consider pedestrian traffic to the edge of their properties. I've done it once at tha…
LAX: walking paths and signalized crosswalks get you all the way to the hotels east of Sepulveda, or take the free shuttle to the cell phone lot and order from there.
SJC: Cross the parking garage to the bike path and from there cross the street. Or just walk down the bike path
ORD, MDW: Free shuttle to the rental car facility, or take the L one stop.
MSN: kind of a long walk, but there are sidewalks the whole way
SLC: take the light rail one stop
PSP: dunno why you’d want to walk in the heat, but it’s a short walk on sidewalks to El Cielo Road
Bear in mind: The minimum wage retail staff that run all the stuff in the airport can’t really afford to pay even economy lot parking rates, so basically every large airport has some kind of public transportation if you know how to look for it.