Underpaid third-world slave working for whatever shitty consultancy got the contract pushed the wrong button. It's "too sensitive to discuss" because it would be inconvenient to admit that the people who have privileged access to this system aren't paid enough to give a shit and are very vulnerable to bribery.
So, the usual then?
https://www.theregister.com/2017/06/02/british_airways_data_...