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Every day at my job I helped people just barely survive

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Re: Every day at my job I helped people just barely survive

#131
post #14
post #5

I wonder if big, successful tech companies should be dipping into their pockets to fund internet training- not as charity, but as an investment. eBay, Facebook, Netflix and Google, for instance. Between those four, there must easily be an annual $100 in revenue from having an extra US person online. So for them to invest $15 each in free classes for someone seems like a no-brainer. Plus it buys good PR and goodwill.…

See http://en.wikipedia.org/wiki/Collective_action_problem . This is what governments are for .

It is what governments are for, but given the current spectacular failures of government, quasi-monopolistic corporations that can afford it might as well take on some of their functions.

There's a tradition of plutocrats contributing in this way [1], and like the commenter said, it actually would help Google's business.

[1] http://en.wikipedia.org/wiki/Carnegie_library

Re: Every day at my job I helped people just barely survive

#132
I am earnestly surprised by the collective HN reaction to this story. While at first glance it may seem as though there are commenters on very opposite ends of the geopolitical spectrum, they all have one thing in common. The distinct belief that this is someone else's fault other than their own.

No matter your stance on public vs private services, what good does it do to argue on the internet about how other people are running things. What happened to the government formed of the people and by the people, and the intrinsic responsibility in these types of matters that we all should bear? When will we all grow tired of commenting from the sidelines and begin to get in the game?

This group as a whole consists of some very smart, creative people, with a heavy lean towards entrepreneurialism. I would be willing to bet that if we all put our heads together we could come up with a solution that would not only put these libraries back in the black, but could generate extra revenue for our companies as well.

To kick things off I will throw out the first idea. Obviously, companies producing web applications have a vested interest in the universal access of technology. What if we could fund some of these training classes by offering these public libraries referral programs that would allow them to profit from teaching customers how to use our applications and services? Citizens learn new technology critical to their well being, we receive new signups for our services, libraries make a cut. Obviously this is very general and ripe with logistical complexities. It is meant to spark the minds of people much smarter than I am.

Not to sound too ridiculous here, but I for one still believe that we can fix this country if we ditch the someone else's problem attitude and start focusing on solutions.

Re: Every day at my job I helped people just barely survive

#133

Can I add to this one little point, which is a counterintuitive thing you can do to help your local library: Use your local library . During the year we started Matasano our Chicago team spent about 40%-50% of our time working from the Oak Park Public Library, sometimes in meeting rooms we booked, more often at study desks. It was great. The Internet access wasn't amazing but it was totally functional and we could VP…

I'd upvote this many times, if I could. I got in the habit of doing several hours of work a week at the library while my kids were doing various activities, and I loved it. At first, I did have that "gee, am I just taking space" moment, but just as Thomas points out, this is actually what libraries are for--they provide knowledge services (that is, books and internet access) for free.

I'd also recommend that if you do use your local library, support it, too. I don't necessarily mean monetarily (which we do, via, uh, late fees), but if someone in power is considering cutting funding, tell them they really shouldn't do that.

Re: Every day at my job I helped people just barely survive

#134
post #43

You know where all the public money has gone for libraries? War. The cost of medical benefits for all the soldiers who are mamed but now can survive for 50 years is staggering and will choke our culture to death. All those weapons, fuel, R&D, "homeland security theater", etc. all part of the massive war machine. But war will always be funded because it's the ultimate high of money and power, to be able to send people…

You know where all the public money has gone for libraries? War.

I'm glad someone pointed this out, because I came here to do this. But that money has actually gone two places: war and welfare transfer payments, as Alex Tabarrok describes in Launching the Innovation Renaissance, where he says that "the big four of defense, Medicaid, Medicare and Social Security eat up $2.2 trillion, or nearly two-thirds of the U.S. federal budget."

We—collectively, as a society—have elected to spend steadily more money on war and transfer payments. A lot of library funding comes from the local and state level, but local taxing abilities are partially contingent on how much the federal government is taking, and what the federal government is spending that money on.

Re: Every day at my job I helped people just barely survive

#135
post #4

A thousand times this. I find the ultra-libertarian stance that our community sometimes takes to be counter to what web applications have been about. Are we empowering people or aren't we? Libraries are hugely important knowledge transfer hubs (and, as the MeFi commenter rightly says, community centers). Furthermore, selfishly, for us as builders, they're the only place a lot of people will ever come into contact wit…

It's funny how you can look at one mostly-benign comment that just happens to bring up politics (and mostly as a tangent to the point it wants to make) and see how it drives the whole thread off the rails. Just eyeball the torrent of BS political posturing this set off. I'm not blaming the author or anything; it just seems like a miniaturized version of a problem that hurts the whole site.

Re: Every day at my job I helped people just barely survive

#136

TL;DR - Just because you don't use the library doesn't mean no one needs them anymore. Not everyone's Real Life Issues are amenable to a self-service web portal, and that's not just because no one has built the right widgets yet. > it will be a slow death by a thousand cuts It will be a slow descent into budget fugue, followed by an extremely quick death when we pass an inflection point in "the number of people who r…

It's horrifying that we need a TL;DR for a modest chunk of text - a mere comment. If our attention spans are that fried, are we any better off than the hypothetical guy trying to fill out a government form? It's a bit like taking someone's synopsis for what the Bible is about. You can't. You have to read it, experience it and parse it yourself or you can't really know. Myself, I'm not going to pablum-feed you guys a…

People write TLDRs for their comments whenever they feel they expended more words on the topic than they feel were necessary, it doesn't imply an expectation that no one else would read it.

When I write a fervent wall of text I think is worthy of reading in full, I don't put on a TLDR, I just pity the fool who doesn't take the time to partake of dense knowledge.

So, TLDR, it is the author feeling the content is lacking in a dense section of text more than the reader having a limited attention span that leads to TLDR's. I think.

Re: Every day at my job I helped people just barely survive

#137
If someone thinks libraries are antiquated and are no longer useful then they are just plain ignorant. They really have no idea.

I'm home and I'm using online resources from my library at this very moment. I use online library resources about 20-30 hours per week.

I regularly send off emails and notes of appreciation for their services they offer. I've also established a relationship with IT in several libraries as a go to person when they need an external check on a service that I regularly use (EZProxy issues usually). Why do I do that? It's actually completely selfish of me. I want them to know that the esoteric and underused databases that they are subscribing to are in fact being used and offering aid diagnosing helps uptime. I was actually told that they were going to unsubscribe to my favourite portion of a database because they didn't think anyone was using it!

I made a random comment to a librarian about a year ago. She started showing me their subscription databases and in 10 minutes I was hooked.

Librarians are so god damn helpful.

Re: Every day at my job I helped people just barely survive

#138

Can I add to this one little point, which is a counterintuitive thing you can do to help your local library: Use your local library . During the year we started Matasano our Chicago team spent about 40%-50% of our time working from the Oak Park Public Library, sometimes in meeting rooms we booked, more often at study desks. It was great. The Internet access wasn't amazing but it was totally functional and we could VP…

I leans heavily toward the libertarian side, but I think libraries are one of the most important social services provided by local governments. Unlike other programs, absolutely everyone can get some direct benefit from the library - no matter what age or income level.

Libraries, in my opinion, are a model of what social services should look like: universally beneficial, only practical at the community level, little chance of moral hazard or conflict of interest by any party involved (don't return a book, you lose check out privileges - the only one hurt is the perp).

Next time you think of buying a book, seriously check out your local library system.

Re: Every day at my job I helped people just barely survive

#139
post #14

Earlier quoted context omitted.

See http://en.wikipedia.org/wiki/Collective_action_problem . This is what governments are for .

It is what governments are for, but given the current spectacular failures of government, quasi-monopolistic corporations that can afford it might as well take on some of their functions. There's a tradition of plutocrats contributing in this way [1], and like the commenter said, it actually would help Google's business. [1] http://en.wikipedia.org/wiki/Carnegie_library

I just want to mention as an extention to this thought bubble, a better phrasing would be "this is what small, local, regionally influenced and funded governments are for".

If boroughs and counties had more relevance in society they could easily do things like this if they feel it would be beneficial (IE, they are a rural community with little techie knowledge, so offer training and info sessions to the populace at the local library!)

Re: Every day at my job I helped people just barely survive

#140
I like the idea of these aspects of the library being somewhat replaced by the coworking space.

Where I work out of we have a lot of space for random drop ins, currently these people though are mostly highly technical. Government could provide funding for a place like this to hire someone to assist people getting started with technology.

While most of us working there are busy, we can usually take a small amount of time out of our day to meet someone new and give them a hand.

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