slack is bitchware. a new term i use these days for software which is forced on employees because they have no other option (hence bitches). other examples of bitchware are microsoft teams, jira etc.
Slack issues
61–67 of 67 posts
Re: Slack issues
#62Still claims 100% uptime for May.
Re: Slack issues
#63> Uptime for the current quarter:
> 100%
Re: Slack issues
#64https://downdetector.com/status/slack/ Slack is definitely down even though their status page says otherwise. Incentives matter. If there is no penalty for misrepresenting the current state of an outage, you are going to find that company driven status pages are going to be frequently inaccurate.
In fact, there's an inverse incentive at play here. Slack is on the hook for missed SLA, so any admission of issue is legally and financially culpable. This means they don't want to admit to an issue until it's impossible to deny there is one.
Slack now has the outage listed:
https://status.slack.com/calendar
The online cynicism is something I've never understood. It assumes the world is filled first first-order simpletons & somehow only the poster rises above it.
People aren't dumb & companies aren't dumb. People will notice a status tracker isn't accurate. They will have reduced confidence in the company. Companies know people will notice & think this way, so they generally don't engage in this type of deception. I'm sure there are exceptions, but in general, status pages have tended to be accurate in my experience.
Re: Slack issues
#65Earlier quoted context omitted.
plugging my IRC gateway https://github.com/ltworf/localslackirc I find that using slack from IRC, and having the option to deprive some people/channels to notify me is very helpful to reduce the amount of distractions.
Nice! How does this compare to wee-slack?
featurewise I really have no idea. I just use localslackirc.
Re: Slack issues
#66Earlier quoted context omitted.
In fact, there's an inverse incentive at play here. Slack is on the hook for missed SLA, so any admission of issue is legally and financially culpable. This means they don't want to admit to an issue until it's impossible to deny there is one.
And yet, this generally doesn't happen. Slack now has the outage listed: https://status.slack.com/calendar The online cynicism is something I've never understood. It assumes the world is filled first first-order simpletons & somehow only the poster rises above it. People aren't dumb & companies aren't dumb. People will notice a status tracker isn't accurate. They will have reduced confidence in the company. Companies…
Re: Slack issues
#67Earlier quoted context omitted.
I expect: * not lying * not having to dig out our logs and proofs for SLA reasons on obvious fuckup. > (Yes, I got annoyed at a thousandth comment that essentially says the status update is not instantaneous and perfectly reflecting the situation) It's not about it being minute behind reality, it's about it lying in entirety. Why you have so much problems with understanding that ?
There's a bit of time between a delayed status report and lying. If you referred to them historically not reporting anything at all then that's fair, but it wasn't clear from the message. And it's a common comment I see 10min after some service having issues: "the status page is still green" - yes, people are probably still logging in to things and figuring out if the issue actually is internal.
If it is up to person to change it then it as status page is useless, might as well look at reddit whether people are complaining...