Live data from Hacker News

Asus UK PR believes it is ‘legal to buy positive reviews’

kitguru.net

111–120 of 140 posts

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#111
It may not be "illegal" to buy positive reviews, but it definitely undermine the trustworthiness of their whole brand if they do.

I'll definitely stay clear of their product for the near future if they undervalue their product so much that they feel inclined to "cheat" their way back. Trust is hard to build and so easy to lose.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#112
post #82

As a corollary, then, is it legal to buy negative reviews on competing products?

It isn't legal for them to buy positive reviews in the UK. They might have some problems with the Advertising Regulator, but their bigger problems would be with the Competitions & Market Authority. Misleading & deceptive conduct to sell your goods is illegal in the UK (and the EU & Australia and other places). Negative reviews would seriously open you to being sued by the people you are review bombing..

> Misleading & deceptive conduct to sell your goods is illegal in the UK (and the EU & Australia and other places).

How often is this enforced?

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#113

Earlier quoted context omitted.

Which is why Steve/Gamers Nexus often has to buy hardware to review on their own dollar. They're not the least bit shy about being critical when it's called for, which has landed them on the blacklists of some hardware manufacturers.

How can I expect take any reviewer seriously when they're getting paid by the people they're reviewing? It sounds like the guy in this video didn't get a sponsorship agreement and went scorched earth. I can at least respect Steve to some degree despite his constant negativity, that he will say what he feels regardless. I don't alway agree with the doom and gloom, but that's his style and it seems to work for him. I c…

It's not "free merchandize", as I outlined quite extensively a few posts above.

Why he has choosen Asus is also explained in the video. He doesn't rant about Asus because he didn't get a sponsorship, he rants about them because they screwed customers over and failed to stand up for their mistakes in present and past.

I think that's a huge difference.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#114

Asus is currently in a bad spot, as they released a BIOS update as Beta, which should address an issue where their boards would cause a CPU to explode. They did, however, leave the usual "this is beta, install on your own risk, this will void your warranty" disclaimer on, which currently backfires, as it seems as if Asus does not want to take responsibility. It is unknown if the statement was intentional , or just th…

Anecdote: I recently had a very good repair experience with Asus. Free and fast shipping both ways via Fedex -- overall turnaround in a week, and the issues resolved. Based on the repair experience, I wouldn't hesitate to buy an Asus laptop again.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#116
post #60

Earlier quoted context omitted.

You clearly never have worked in a large company. Changing a simple word can take weeks before it even goes to the translation team. Changing a disclaimer involves legal so expect a month of committee meetings before anything new is proposed.

A friend told me this story: He works for a large company as a software developer. He made a PR to change a compiler setting. It was rejected because the build team believed it would cause them to have to add more machines to the build fleet, and they hadn’t met with the finance team to discuss that, yet. I wouldn’t have thought that changing a compiler setting would require capital expenditures, but here we are.

That sounds both plausible and also considerably dysfunctional from build team perspective

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#117

Earlier quoted context omitted.

Sometimes you need to be "honest" and admit how else are you going to get positive reviews anyway?

I'm not sure I follow, could you elaborate?

Pretty much as honest as some people get does not reach the level of actual integrity.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#118

Earlier quoted context omitted.

How does he know the disclaimer was unintentional vs. 'putting it in there to see if we can get away with it?'

The disclaimer is there on the beta firmware pages on archive.org from a year ago, meaning that it was a general policy for beta firmware that had been in place for some time rather than something added specifically for this particular beta.

Why did this clause exist to begin with? Why should installing firmware that Asus itself publicly released void your warranty? I doubt that clause can even be legally enforced.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#119
post #48
post #13

Earlier quoted context omitted.

Who is considered good right now? Asus was my go-to brand for quality, but I haven't looked in a decade or more. I'm glad to pay a modest premium for reliability. I'd like parts which are well-tested, use high-quality capacitors, and have basic safety features (like over-current / over-voltage protection on power supplies). What I'd really like is a review site which steps through the engineering of things like mothe…

MSI has by far the best BIOS team. AsRock has the best technical support.

I don't know about that. From my private email conversations with MSI motherboard team they seemed very… incompetent. They didn't know what the options they added to their firmware did and they didn't seem to understand how UEFI Secure Boot works (they thought it also works for non-UEFI OSes, somehow).

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#120

Earlier quoted context omitted.

The disclaimer is there on the beta firmware pages on archive.org from a year ago, meaning that it was a general policy for beta firmware that had been in place for some time rather than something added specifically for this particular beta.

Why did this clause exist to begin with? Why should installing firmware that Asus itself publicly released void your warranty? I doubt that clause can even be legally enforced.

I can't say for sure but I'd guess it was put in place by the legal team as a form of ass covering, since betas aren't always tested as extensively and there's rarely a good reason for normal users to want to install them.
Post reply on HN