Why I'm done with Mouser Electronics
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Why I'm done with Mouser Electronics
1–10 of 179 posts
Re: Why I'm done with Mouser Electronics
#2Wow I am going through the same thing as the author right now. I recently placed an order with Mouser doing side by side comparison shopping with Digi-Key. The last time I used Mouser was 12 years ago in my college days. I thought hey they were good back then let me just compare the prices and Mouser came ahead this time due to the shipping cost. I am just ordering replacement capacitors for an old PC motherboard that probably has just a few more years of intermittent use out of it so my highest priority was cost. Ok they delivered a little slow but thats fine, this is not a serious project. Now I am sitting 3+ weeks after ordering it and no indication if my package will ever arrive. The difference between this and Digikey was only 2-3 dollars. Big mistake I made there. Its disappointing to see given I had fond memories of Mouser 12 years ago.
Re: Why I'm done with Mouser Electronics
#3"I had a bad experience with the cheap shipping, guess I should keep trying it until I hate the company *
Re: Why I'm done with Mouser Electronics
#4Good to know, thank you. I usually go with Digikey, but occasionally order from Mouser. I'll keep this in my mind for future ordering.
Re: Why I'm done with Mouser Electronics
#5"I had a bad experience with the cheap shipping, guess I should keep trying it until I hate the company *
Alternatively, "Our customer constantly has issues with our service, let's ignore it until they are no longer a customer"
Re: Why I'm done with Mouser Electronics
#6Good to know, thank you. I usually go with Digikey, but occasionally order from Mouser. I'll keep this in my mind for future ordering.
Digi-Key provides such a consistently stellar performance that I simply don't bother checking anywhere else first. Unless it's something I don't mind buying on Amazon.
Re: Why I'm done with Mouser Electronics
#7[flagged]
Re: Why I'm done with Mouser Electronics
#8"I had a bad experience with the cheap shipping, guess I should keep trying it until I hate the company *
Seems the blog author was taking the "cheap" option by trading time-to-deliver for cost.
I don't think anyone assumes when they take the cheap shipping option that they are eating a 10% chance the package never shows up. Nor mis-matched packages. Nor sudden calls from collections. Nor being re-labeled in the database as a 'distributor.'
Author gave time for them to work out the bugs between each attempt, and, seems each attempt went worse.
Classic post-2010s-era support quality.
Re: Why I'm done with Mouser Electronics
#9Honestly the author would be better off ordering from AliExpress. I pretty much use DigiKey exclusively. Zero plans to use Mouser, especially now.
Re: Why I'm done with Mouser Electronics
#10Good to know, thank you. I usually go with Digikey, but occasionally order from Mouser. I'll keep this in my mind for future ordering.
Digi-Key provides such a consistently stellar performance that I simply don't bother checking anywhere else first. Unless it's something I don't mind buying on Amazon.
I agree entirely. Digi-key is my first stop because my experience with them has always been great. Although not common, sometimes Digi-key doesn't stock the part I want and I need to look elsewhere. Mouser was always my second stop before, but they won't be now.