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From Netflix to HBO, the terrible design of streaming is ruining TV

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Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#31
So much this, Hulu might be one of the worst burying the "Continue Watching" section 3 pages down.

They all just want to slam you with what they want you to watch but make it intentionally difficult to just pick up the last thing you were watching. At the same time they roll new shows off that banner so fast you forget you were watching episodic weekly content.

UX across the board has been ruined by marketing majors.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#32
>curation algorithms

"Curation" is happening on streaming sites only in the same sense that Amazon suggests you re-buy the same toothpaste you've purchased before. The term implies two ingredients: not just a notion of what might appeal to others, but also the considerable personal experience of the curator. Knowledgable human beings have the remarkable ability to make non-linear associations.

Early streaming experiences were more satisfying because Netflix simply didn't have much to go on. It made discovery quite a bit more interesting, and gave users more of an overall sense of what could be watched instead of the carefully concentrated homepages of today that box users into their past activities.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#33
post #20

I'm confused why Amazon Prime is the only streaming service with something like X-Ray. I know Amazon owns IMDB, but at the very least, you should be able to see a cast/character list in all the services...even if it's not contextual to the specific scene.

I'm guessing it's access to that IMDB database of metadata. Anyone else would need to create that or license it which if I was Amazon I would either not sell or charge out the nose for.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#34
post #20

I'm confused why Amazon Prime is the only streaming service with something like X-Ray. I know Amazon owns IMDB, but at the very least, you should be able to see a cast/character list in all the services...even if it's not contextual to the specific scene.

I'm guessing it's access to that IMDB database of metadata. Anyone else would need to create that or license it which if I was Amazon I would either not sell or charge out the nose for.

For a feature-equivalent X-ray, yes, but a basic cast list, etc, should be doable.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#35
It's a shame that Apple basically gave up on an all-in-one streaming app that's the hub of your ten-foot content consumption life—the Apple TV app (inclusive of Apple TV+) is a rather good experience, and I'd love to consume more of my content directly in it, be it Netflix, HBO, Plex, etc.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#36
post #26

Earlier quoted context omitted.

Music is a creative work and people may legitimately want to consume it independently. Cast lists (and data in general) don't have copyright protection and serves little purpose except to augment the original file - both the means and the motivation aren't there.

Even if cast lists don't have copyright, they still need to source the data from somewhere. If I was responsible for this at Netflix, I would prefer to buy that data from a good quality source instead of scraping the data from external websites or running OCR on the credits screen.

Netflix adds on average about 1 show per day. It would be incredibly cheap to have an intern just watch the credits and write down the names. Maybe you get a second intern to doublecheck their work. Sure buying access to an already compiled database would be preferable to making your own, but even that's pretty cheap. For IMDB a million api requests per day costs $45/month - if we assume 3600 shows, 5 seasons per show, 10 episodes per season, 300 credits per episode that works out to less than 2 months of api requests, or about $90 total (substantially less assuming you can retrieve multiple credits with a single api request) to create a database for their entire catalogue. I've got more than that in my wallet right now. Of course you probably need an engineer to write a script to make all those API requests and at that scale it will take a little time to write and some effort to maintain, less facetiously it's probably going to be comparable to the cost of a few interns. Still, this is definitely not an insurmountable barrier for a multibillion dollar company.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#37
post #9

Earlier quoted context omitted.

> Some shows may be cheaper to acquire if there’s promotion in the interface Something I would gladly pay to live without.

A Netflix subscription is ~$20. How much would you pay for that without the promotion/etc? It might need to be $40/m to be profitable on the marketing. Now add in the extra resources to sell direct content access, price for the fact that the market is vanishingly small, and it could easily be 10x the price. Would you pay $500/m? Now it's so expensive you're way more likely to churn, and actually they need to make bac…

> There aren't many people who would pay $5k/m for effectively the same service as they can get for $20/m.

But as you said, you completely made up that number. You could just as easily have made up the number $20.01.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#38
post #14

YouTube has the best UI and Spotify has the worst. Watching Joe Rogan on TV is painful, if you ever want to pause it - which is quite often considering how long his podcasts are - resume does not work - you have to close the App and go back in - sometimes it doesn't remember where you were and starts from the beginning - fast forward is excruciatingly slow. Spotify should sack all developers who work on video they ar…

As they say, what's old is new. A lot of these problems I remember having with VHS. Tapes would rewind too slowly, or they would rewind too fast and I would overshoot. Early IR remotes had to be aimed carefully, so pausing took a few attempts. Some remotes had a physical cord, which could come unplugged. And if a tape got jammed that means pulling it out carefully, gently rolling it back into the cartridge, and since…

Resume worked fine on VHS.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#39
They would never do it, but all I want is some sort of common API thing that I can plug into a system like Kodi that would let me browse and search the libraries of any service I'm subscribed to and then let me launch directly into an episode or movie from there. Why do I have to have a billion different apps, some of which don't work correctly or even have remote friendly UIs? (Hidive for example has fast forward and rewind buttons. Other services do that thing where they show frames of things that happened before/after the current spot and it's easier to navigate to where you want.)

Not to mention if I want to watch something but I can't remember which service it was on. It'd be great if I could just search for it and then go. Or see recently played things across services.

Re: From Netflix to HBO, the terrible design of streaming is ruining TV

#40
I think you just need

  - Continue Watching (1 row)
  - My list (2 - 3 rows)
  - Discover (1 row) - this can also update with the "What's new" content and algorithmic recommendations
and a very efficient search interface that I can reach into. All the genre breakdown lists are not always useful.
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