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A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

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Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#201

Post by pranay01 »

Folks on this thread might want to check out SigNoz (https://github.com/SigNoz/signoz). It's an open source alternative to Datadog.

I am one of the maintainers at SigNoz. We have come across many more horror stories around Datadog billing while interacting with our users.

We recently did a deep dive on pricing, and found some interesting insights on how it is priced compared to other products.

Datadog's billing has two key issues:

- Very complex SKU based pricing which makes it impossible to predict how much it would cost

- Custom metrics billing ($0.05 per custom metric) - we found that custom metrics can account for up to 52% of the total billing which just does not make sense

More details in the blog here with a complete spreadsheet for detailed calculation https://signoz.io/blog/pricing-comparison-signoz-vs-datadog-...

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#203

Post by hnbear »

This seems like such a failing in both sides.

DD for letting an obviously huge and important client run up a bill so crazy they have to quit DD out of shame and governance.

CB for demonstrating a complete failure of financial management, vendor management and any sort of ability to track expenses.

Doesn’t help either side to get to a point where you have to quit to demonstrate you’re not totally incompetent and crazy.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#204

Post by marklubi »

legohead wrote: post #62

Datadog prices are out of this world. I assumed their front facing prices were for the lone dev, so when I reached out as a company looking to integrate multiple of their products I expected a deal, and got very little compromise. I told them up front they were going to have to cut prices by 90% for us to consider them -- no budge. And they are pretty belligerent salesman, not wanting to leave me alone. After a while…

The best way to deal with them is to never engage with their sales team. Use what you need, don’t let them talk you into more.

Every year, I get a barrage of phone calls and emails from them, and I actively choose to not engage.

Pricing has remained pretty much flat aside from the expected growth. They work hard to get you to overcommit and overpay.

Also, you don’t need all your logs indexed. Saved a company I’m under contract with a massive amount of money (10s of thousands/month) by pointing out that you should just index (sample) a percentage of them to identify if there is a trend, and you can rehydrate later.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#205

Post by re-thc »

johnvanommen wrote: post #145
coinbasethrow wrote: post #90

I worked at Coinbase until very recently and can confirm this is Coinbase They paid upfront for 3 years of usage, and yes they were burning > $20m/year on datadog

Back in the day I was auditing our support contracts for a place that I worked at. Basically figuring out if we were getting what we were paying for. My favorite "overpriced support contract" was for an Oracle product. The cost of support was seven figures, and in the entire year a single phone call had been placed to support.

Did that end up being a “support” call where they sold you more services?

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#207

Post by torbTurret »

nicenewtemp84 wrote: post #129
torbTurret wrote: post #116

Earlier quoted context omitted.

Nowadays, incel is synonymous with the Andrew Tate “top g”/alpha sex obsession. Backwards? Definitely, but more symbolic of the arrested development/lack of maturity than the lack of sex. Sleeping with others’ significant others, or actively trying to/bragging about it is a perfect example. Low-class behavior that will get you props from low-class folks.

No one, or atleast very few, were sleeping with someone's significant other. Who wants to do that and then be a sitting duck at work where the angry bf/husband can walk in and see you any moment. When the women are ready to leave the bfs, that's when they contact the salesperson. I've seen it happen atleast 10 times, 2 to me personally. Even dated that nightmare for 2 years once. But go ahead and label everything you…

Never mind what was misconstrued or not. The behavior I mentioned is low class.

If you feel it applies to you/your experience, whatever, but it’s not a personal jab.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#208

Post by rainbowzootsuit »

a4isms wrote: post #143
oh_sigh wrote: post #112

Earlier quoted context omitted.

Just keep scheduling a time that works, and then don't show up.

Back in the days when this kind of thing happened on the telephone, the SERIOUSLY passive aggressive trick was to talk to them, and then hang up on yourself . Repeatedly. "Hi this is Arnie from CHewemup'n'Spitemout Staffing, is this Bob?" "Hey Arnie, what perfect timing! I just started looking for a new opportunity, and I'm really excited to— CLICK." Ring ring. "This is Arnie, we seem to have been cut off." "Oh Arnie…

Jolly Roger telephone company is another fun choice. At ~$20 /yr seems not terrible for a bit of fun.

https://jollyrogertelephone.com/

I also will give out the number to local strip clubs for sales people which seems to be confusing to them.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#209

Post by davkal »

igetspam wrote: post #52
dalyons wrote: post #10

Earlier quoted context omitted.

> Unfortunately, I suspect that many engineers today receive kickbacks from SaaS providers to lock-in their employers. Cmon man, really? Drop the conspiracy theories. I’ve personally been the guy advocating for datadog at 4 startups. Mainly because of opportunity cost - we have 10-100 engineers, I want them building product not figuring out how to deploy a whole ecosystem of observability tools. IF we get big let’s r…

I do a lot of negotiating on products like this. The most I've ever gotten was a shirt and some stickers for my kid. Definitely not enough to move the needle on $250k/year deals. I feel like I'm missing out! I love how good DataDog is. It's a great product. Too expensive though. I love most of the people I've worked with at Grafana Cloud but it's a painful product. The price makes up for it though, so we use Grafana…

> I love most of the people I've worked with at Grafana Cloud but it's a painful product. The price makes up for it though, so we use Grafana Cloud.

Hi, I run the Grafana team at Grafana Labs. If you could fix one thing, what would it be?

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#210

Post by davkal »

honeybadger223 wrote: post #13
monero-xmr wrote: post #2

What is best cost effective and decent alternative to DD in 2023? I also feel like they are robbing me blind. Great product though.

Depends on what you want to monitor. Grafana is pretty decent, but the real draw to Datadog is their APM stack. The UI for tracing and looking at stuff is pretty awesome. Though you could get most things into Grafana with something like Prometheus. The problem with Grafana is understanding what the limitations are. If you're not careful with the number of panels and such it can get quite slow. I've used Grafonnet bef…

> I've used Grafonnet before for doing Grafana at scale. Simply put, I hate it. Apparently an alternative is being worked on at Grafana so I'm waiting for that. But if you need to make hundreds of panels....it works well enough.

Hi, I run the Grafana team at Grafana Labs. I'd love to learn more about your Grafonnet use to help us build something better. I'm david at grafana com

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