Surely a tip at a self-checkout station comes in the form of a discount?
Tipping at self-checkout has customers crying ‘emotional blackmail’
11–20 of 161 posts
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#12I'm not american, and when I got to new york for some holidays I just found how bad is the tipping status here.
It's awful. It's basically a legalized bribe.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#13Tips are for table service. That's it.
When you go to Starbucks, ask for a product, then make payment for that product, and the little POS machine basically says "hey, can we have extra money?" it's systematized panhandling.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#14I think the whole "tipping at checkout" thing makes no sense at all. The tip amount depends on quality of service -- a terrible coffee and burnt pastries will means no tip, while delicious food, good service and clean tables means big tip. But how can you tell what the experience is going to be if you just entered the store and only ordering? You can't. That's why you should never tip at the self-order kiosk, but you…
>>> a terrible coffee and burnt pastries will means no tip, while delicious food, good service and clean tables means big tip.
what? NO
a terrible coffee and burnt pastries means REFUND. delicious food, good service and clean tables means WHAT I JUST PAID FOR.
did you really pay the normal price of a good (let's say a chair) if it's broken? why do you pay for a substandard service then?
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#15The nice thing about inflation is that my $1 "guilt tax" doesn't aggravate me as much anymore for drive-thru and 30 second counter transactions.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#16Regardless of POS changes, my algorithm has not changed:
if (Pay after eating || delivery of food) then tip else notip
Suck it POS vendors.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#17I think the whole "tipping at checkout" thing makes no sense at all. The tip amount depends on quality of service -- a terrible coffee and burnt pastries will means no tip, while delicious food, good service and clean tables means big tip. But how can you tell what the experience is going to be if you just entered the store and only ordering? You can't. That's why you should never tip at the self-order kiosk, but you…
>while delicious food, good service and clean tables means big tip.
Uh no- that just means the person DID THEIR JOB.
If I hire a plumber and he floods my house.. oh ok just no tip. But if it doesn't flood, big tip!!
Just fucking pay people a salary and stop dicking around with tipping. It literally exists so companies can offload most of the risk to their employees.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#18I'm not american, and when I got to new york for some holidays I just found how bad is the tipping status here. It's awful. It's basically a legalized bribe.
It's worse than a legalized bribe.
It makes you complicit in a system of exploitation where owners pay workers below what the worker needs to survive, and if you -the customer!- don't make up the shortfall you're responsible of the immiseration of the worker.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#19I've started favoring cash when buying take-out, if paying in person, for that reason. Damn "tip" field showing up all kinds of places tips were never expected before. What the inappropriate tip screens could do to be a whole lot more like how the world operated just a few years ago, is to add a "round up to next dollar as tip" option and make that the most prominent. However, are employers using the expanded presenc…
You’re not the dick, the employer is.
Re: Tipping at self-checkout has customers crying ‘emotional blackmail’
#20I'm not american, and when I got to new york for some holidays I just found how bad is the tipping status here. It's awful. It's basically a legalized bribe.
It's not good for anyone. It's bad for customers, who feel squeezed at every little transaction. It's bad for employees, whose income depends on customers giving into that squeeze.
An acquaintance of mine runs a coffee shop in Brooklyn. She pays her staff a higher hourly wage, doesn't accept tips, and prices things accordingly. It's a much better system, and it should be the law