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I'm never investing in Google's smart home ecosystem again

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Re: I'm never investing in Google's smart home ecosystem again

#11
post #4

While touring the house we eventually bought, my wife spied a Nest on the wall and said, "Oh, that's one thing bitwize is gonna want to rip out." Hooking your home up to the cloud and depending on cloud services for its operation just strikes me as the king of dumb ideas. You've got private, intimate data flowing to who knows where, cloud malfunctions affecting regular home operations (this has already happened at le…

I'm surprised they're not being sued in the EU over this.

You have conaumer rights over the reasonable lifetime of a product for something to keep working.

The reasonable lifetime of a home surveillance system, as he says in the article, is 10+ years.

Re: I'm never investing in Google's smart home ecosystem again

#12
It is only a matter of time before a class action is filed against Google for reducing the functionality of products they previously sold. The Assistant in Mini speakers I use at home has become amusingly bad: not that it doesn’t understand what I want, but it will often just not execute my orders, despite understanding. For example, it recently ignores my “yes” to its “do you want to know more?” follow up questions. They keep messing it up, it used to be way better few years back.

Re: I'm never investing in Google's smart home ecosystem again

#13
post #4

While touring the house we eventually bought, my wife spied a Nest on the wall and said, "Oh, that's one thing bitwize is gonna want to rip out." Hooking your home up to the cloud and depending on cloud services for its operation just strikes me as the king of dumb ideas. You've got private, intimate data flowing to who knows where, cloud malfunctions affecting regular home operations (this has already happened at le…

I was amazed - in a bad way - when we were looking into getting solar for our home and almost all of the systems relied on some kind of mobile app for their UI, often via a cloud service. These are systems that should have a working life of decades ! What mobile or cloud platform today will even still be here and fully compatible in ten years? Want to bet tens of thousands on that?! (Plus of course all the usual "sma…

And worse still these things get inflicted on the next home owner.

I bought a house with a "smart" boiler and the UI and app are absolutely atrocious.

Worse still it doesn't have basic functionality like my parent's manual system had 40 years ago like temporarily being able to turn it on without changing the schedule, doesn't have a weekend setting, requires me to send my email address and address to a third party who then have full access to when I turn the system I to holiday mode. Basically a lovely treasure trove for thieves.

Re: I'm never investing in Google's smart home ecosystem again

#14

Investing? To me it implies stocks. You are not investing in anything, you are consuming goods and services. When people buy loads of crap and call it "investing in a [good] ..." is that some sort of coping mechanism? No, you don't own boot futures. You bought some boots and you wear them.

It’s my money, it’s always an investment hoping to get some return, either happiness or convenience. It’s not meant to be taken literally.

Re: I'm never investing in Google's smart home ecosystem again

#16
post #4

While touring the house we eventually bought, my wife spied a Nest on the wall and said, "Oh, that's one thing bitwize is gonna want to rip out." Hooking your home up to the cloud and depending on cloud services for its operation just strikes me as the king of dumb ideas. You've got private, intimate data flowing to who knows where, cloud malfunctions affecting regular home operations (this has already happened at le…

To me, the funny thing is that google could use brand awareness to engender trust. When I buy some new fangled toy, I often look for a trusted name, instead of something made overseas, with an incomprehensible name.

But it is almost the opposite. Fly by night names and resellers on amazon, are more stable than google. Some even have far better support!

Just bizarre.

Someone should tell google that outside of SV, people hate iterate often, hate fast change, and just want security updates and bug fixes, no feature changes, no gui improvements, just stable stable stable for decades.

And google could do it so easily! Shared dev platforms, long term support branches, they could own the world.

And they could open source old hardware firmwares at end of life. Strutt and preen about how they are the beautiful peacock of the OSS world, and do their best to keep old hardware from the trash.

Instead they are so short sighted, they can't see beyond a quarter. ChatGPT and its potential was well known, google is a subject matter expert, and yet they were astonished at the progess and press and bing?!?!

They have no vision, no look ahead, trash their brand, destroy their image, piss off consumers, and for what?

To dabble in things they well know will shut down tomorrow anyhow. Gee, great.

Re: I'm never investing in Google's smart home ecosystem again

#19
I feel like I've been slowly de-Googling for many years now.

A decade ago I was all-in, Chromecast Audio, Android, GSuite for a personal domain, Photos, Maps, Home products when they emerged. I'd made a bet that software could improve faster than hardware and chose to be as free in my choice of hardware as possible (Linux on a variety of machines and to bet on web software) rather than choosing a potentially more polished but closed world (Apple or Microsoft). Google for me, offered a third way.

But all I learned is that the massive disconnect between units within Google would result in an experience that worsened itself on a continual basis.

At first I thought it was all due to the "Google for your Domain" account as it became clear that GSuite was becoming a corp only thing.

So I migrated to a Gmail account https://medium.com/@buro9/one-account-all-of-google-4d292906...

But... that didn't solve things!

I got more things working, but they then felt like they diverged with limited experiences in different areas. The recognition that a home is multi-person came very late, and it's clunky.

Google Music shuttered, and I could no longer upload the things that I had which they did not. So I moved to ripping my own CDs (this took 3 years!!!) and then a NAS + Plex (love this!).

Gmail removed all of the personal domain things and a big redirect chain from GSuite through Gmail made debugging a missing email a pain plus so many stories about email being closed and shuttering the whole account, so I moved to Fastmail (love this!).

Photos got worse (and BTW you cannot get the photos out at the same quality as you put them in unless you individually download each one!!!), so I'm now using Syncthing + NAS + Plex (it's OK for photos, not great TBH).

Drive felt like it stagnated and improvements in GSuite (my work accounts) didn't feel like they hit the personal accounts (the GMail one). I moved to Syncthing + NAS (love this!), and actually opted for a Microsoft account for Office 365 (but I don't use OneDrive).

Home automation was severely dented with the Sonos battle, so now all of that is Home Assistant for me (it's pretty good — still more for the advanced tinkerer than the average person in UX though).

As the Sonos battle produced it's outcome I realised that actually running different things like bluetooth or PlexAmp headless works better for remote control... and honestly, Google weren't providing a great audio experience (Cast doesn't play media at it's highest quality levels and you can't get a raw digital out signal from Google's own products except a TOSlink on Chromecast Audio which is now unsupported and locked the rate to 44Khz and required upsampling in the subsequent DAC).

By Google's constant fumbling here I am a decade later with very few Google products in my life. I'm down to maps (which I keep because of stars) but am increasingly using OsmAnd+, Android (but I'm open to considering an iPhone next time as case availability is an issue with Pixel devices after 1-2 years and my phones last longer than that), and my Nest doorbell (don't get me started on how bad the Nest integration has been!).

I'm not rejecting Google as much as they seem to be rejecting their users. I'm just listening to what they seem to be telling me... which is that they really do not want end consumers as customers, and that's fine because many companies do and things like Fastmail, Plex, Syncthing, Signal, etc are all phenomenal and I pay or donate to all.

This isn't death by a thousand paper cuts, it's death by a million paper cuts. Other products may be a little worse, but as they aren't causing paper cuts constantly they feel joyful to use by comparison.

Re: I'm never investing in Google's smart home ecosystem again

#20

Investing? To me it implies stocks. You are not investing in anything, you are consuming goods and services. When people buy loads of crap and call it "investing in a [good] ..." is that some sort of coping mechanism? No, you don't own boot futures. You bought some boots and you wear them.

The verb "to invest" predates the usage you say it implies for you. This might be a sign that there are other usages.
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