I have been using Upwork for years to outsource tasks. I'm still not sure what to think of them. On the one hand, I keep coming back because I usually find the better freelancers on Upwork than elsewhere. On the other hand, paying them 10% means a freelancer who works for me for two weeks works one whole day just to pay the Upwork fee. And there are other fees on top of that. Upwork's overall take rate is over 15%. A…
> works one whole day just to pay the Upwork fee If they have any sense they pass the cost of the fee on to you in their hourly rate or project cost or whatever.
The only way the fee "magicly" disappears is if someone in the pipeline doesn't care about the increased cost and eats it. At which point, the freelancer is underbidding for the job anyways.
The real point is having effectively having high % fee discourages/suppresses the volume of transactions. Because freelancers are pretty heavily locked into the platform by design and the companies that hire are not, the freelancers get hit with the burden of the suppressing fees to a much higher degree (they have to compete with bids from other platforms/consultants that don't have large fees)