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A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

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Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#31

Post by ta988 »

anotherhue wrote: post #27
bdcravens wrote: post #22

We tried Datadog, and due to how they bill, our DD bill was more than the services being monitored. (At the time, we used a lot of short-term spot instances, which billed by the second, but DD billed by the hour per instance) We reached out to DD to try to work something out, and they agreed to cut the bill in half, but only IF we signed up for additional services. I will never use their services again, and will alwa…

After a sales call that I was unimpressed with, they began calling my engineers in order to put pressure on me to re-engage. Harassing engineers is a hard no.

They have been harrassing our whole company, tracking people on social networks, cold calling, tons of emails.

We decided to never work with them after that. That and the horror stories of people that experienced the product itself in their former companies.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#32

Post by himlion »

brink wrote: post #29
anotherhue wrote: post #27

Earlier quoted context omitted.

After a sales call that I was unimpressed with, they began calling my engineers in order to put pressure on me to re-engage. Harassing engineers is a hard no.

Yup, they did that to our team too. Calling my coworker during the evening, emailing me and messaging me on LinkedIn at the same time. When I said "no thanks" they replied with a message to set up a meeting. Went from a maybe someday to a never real quick. They really need to rethink their marketing.

I wonder if that kind of marketing is actually quite successful. You'd think they wouldn't risk their reputation otherwise right?

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#33

Post by tayo42 »

zamnos wrote: post #18
tayo42 wrote: post #9

Seems like there's opportunity for compition in SaaS monitoring then. I'd imagine a few small efficient teams could beat the price on the core part of what datadog offers. At 5000 employees Your probably paying for corporate bloat

There are plenty of competitors in the observability space, what's another one? The real issue is once your company is on a platform, it's very costly to move off. The biggest consideration is that it won't be a drop in change for all employees, so the retraining needed is substantial across all teams. Far easier to train employees in cardinality, and the cost implied by it, and to expose the cost for their particula…

I don't consider that corporate bloat. That's just life in the software business if you want good talent.

Corporate bloat is like the mini empires people build, headcount for the sake of headcount, that guy who's been here forever passion project that doesn't make money. Process because it helped someone's resume. Those kinds of inefficiencies. This stuff is different then treating employees nicely.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#34

Post by epgui »

himlion wrote: post #32
brink wrote: post #29

Earlier quoted context omitted.

Yup, they did that to our team too. Calling my coworker during the evening, emailing me and messaging me on LinkedIn at the same time. When I said "no thanks" they replied with a message to set up a meeting. Went from a maybe someday to a never real quick. They really need to rethink their marketing.

I wonder if that kind of marketing is actually quite successful. You'd think they wouldn't risk their reputation otherwise right?

It is, believe it or not. Hard no for me though.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#35

Post by bdcravens »

brink wrote: post #29
anotherhue wrote: post #27

Earlier quoted context omitted.

After a sales call that I was unimpressed with, they began calling my engineers in order to put pressure on me to re-engage. Harassing engineers is a hard no.

Yup, they did that to our team too. Calling my coworker during the evening, emailing me and messaging me on LinkedIn at the same time. When I said "no thanks" they replied with a message to set up a meeting. Went from a maybe someday to a never real quick. They really need to rethink their marketing.

It feels to me like they have a culture that enables out-of-control sales staff. Probably juicy commissions with a tendency to look the other way.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#36

Post by JumpCrisscross »

xeromal wrote: post #28
justrealist wrote: post #8

Sounds like some kind of upfront payment discount.

Looks like it but what cartoon world do we live in where a bill for logging is 65 million.

> what cartoon world do we live in where a bill for logging is 65 million

Perhaps it unlocked insurance?

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#38

Post by ojbyrne »

jongjong wrote: post #12
dalyons wrote: post #10

Earlier quoted context omitted.

> Unfortunately, I suspect that many engineers today receive kickbacks from SaaS providers to lock-in their employers. Cmon man, really? Drop the conspiracy theories. I’ve personally been the guy advocating for datadog at 4 startups. Mainly because of opportunity cost - we have 10-100 engineers, I want them building product not figuring out how to deploy a whole ecosystem of observability tools. IF we get big let’s r…

Obviously SaaS providers will not offer kickbacks to startups, the deals aren't usually big enough. I've witnessed it in a big corporation once. One of the engineers was VERY insistent on using a specific solution even though it didn't make sense technically and everyone else was against it but because they were more senior, they made the final call. If they don't get outright bribes, they will get lucrative job offe…

I have always thought that the big kickback for engineers is getting skills on your resume for the next job. "Resume-driven development" basically.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#40

Post by tornato7 »

thinkingkong wrote: post #19

Thats completely wild. Did coinbase go into trace mode and log every blockchain append to datadog? I cant even figure out how anything could cost that much.

Likely logging something for every order placed/removed/modified on every order book, which can be thousands per second per order book.
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