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A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

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Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#21

Earlier quoted context omitted.

Are you joking or is there actually a datadog-like startup named dev null?

I'm saying most logs are pointless to keep and would be better directed to /dev/null. Keep important transaction related logs and sample the rest. The notion that every single log or metric across your entire technical architecture is worth keeping is one implanted by SaaS providers with a financial interest in naive engineers doing just that.

I agree. Many applications log for the hello of it and log unnecessary information.

We have concepts of debug, info, warn and error… but I think we need apps to be developed with the concept of log concern.

For example take sshd. For infosec they are interested in IP of failed attempts, operations might want to know connection failures, etc.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#22
We tried Datadog, and due to how they bill, our DD bill was more than the services being monitored. (At the time, we used a lot of short-term spot instances, which billed by the second, but DD billed by the hour per instance)

We reached out to DD to try to work something out, and they agreed to cut the bill in half, but only IF we signed up for additional services.

I will never use their services again, and will always share this story when their name is brought up.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#23

What is best cost effective and decent alternative to DD in 2023? I also feel like they are robbing me blind. Great product though.

Self hosted signoz for opentelemetry? with grafana, prometheus, loki for metrics and logs?

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#24
post #17
post #10

Earlier quoted context omitted.

> Unfortunately, I suspect that many engineers today receive kickbacks from SaaS providers to lock-in their employers. Cmon man, really? Drop the conspiracy theories. I’ve personally been the guy advocating for datadog at 4 startups. Mainly because of opportunity cost - we have 10-100 engineers, I want them building product not figuring out how to deploy a whole ecosystem of observability tools. IF we get big let’s r…

HN has a tendency to explain every little thing with conspiracy theories. It can’t be a clear explanation based on incentives and people taking the path of least resistance, it must be malice. I’m not a psychologist, I don’t want to psychoanalyse why they think this way. But it is a bit tiring to interact with such people.

People who aren't harmed by these things don't notice them. Their incentive is to ignore as much as possible. Turning a blind eye is literally the safest option. But when you've had it rough, you literally can't stop seeing this stuff everywhere.

If you change your mindset from ignoring problems to looking for problems, you will find that there are problems everywhere. I'd rather be biased in that way than in the former. In my position, I can't afford to ignore even the tiniest problems.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#25
post #10

Earlier quoted context omitted.

> Unfortunately, I suspect that many engineers today receive kickbacks from SaaS providers to lock-in their employers. Cmon man, really? Drop the conspiracy theories. I’ve personally been the guy advocating for datadog at 4 startups. Mainly because of opportunity cost - we have 10-100 engineers, I want them building product not figuring out how to deploy a whole ecosystem of observability tools. IF we get big let’s r…

Obviously SaaS providers will not offer kickbacks to startups, the deals aren't usually big enough. I've witnessed it in a big corporation once. One of the engineers was VERY insistent on using a specific solution even though it didn't make sense technically and everyone else was against it but because they were more senior, they made the final call. If they don't get outright bribes, they will get lucrative job offe…

I know many of the senior folks at Datadog and they aren't stupid.

They wouldn't hire someone dumb enough to spend $5M a month on their product.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#26

What is best cost effective and decent alternative to DD in 2023? I also feel like they are robbing me blind. Great product though.

My small team had to choose between New Relic and DD and I found New Relic's billing model to be more appetizing. It was per seat and you could switch who was in the seat. Unlimited instances and most of the features were covered under that seat besides some extra things like HIPAA / Finance related stuff. They also have "regular" users that are free that can make dashboards and such. DD drove me nuts with their crazy amount of sales calls that just seemed to balloon.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#27

We tried Datadog, and due to how they bill, our DD bill was more than the services being monitored. (At the time, we used a lot of short-term spot instances, which billed by the second, but DD billed by the hour per instance) We reached out to DD to try to work something out, and they agreed to cut the bill in half, but only IF we signed up for additional services. I will never use their services again, and will alwa…

After a sales call that I was unimpressed with, they began calling my engineers in order to put pressure on me to re-engage.

Harassing engineers is a hard no.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#29

We tried Datadog, and due to how they bill, our DD bill was more than the services being monitored. (At the time, we used a lot of short-term spot instances, which billed by the second, but DD billed by the hour per instance) We reached out to DD to try to work something out, and they agreed to cut the bill in half, but only IF we signed up for additional services. I will never use their services again, and will alwa…

After a sales call that I was unimpressed with, they began calling my engineers in order to put pressure on me to re-engage. Harassing engineers is a hard no.

Yup, they did that to our team too. Calling my coworker during the evening, emailing me and messaging me on LinkedIn at the same time. When I said "no thanks" they replied with a message to set up a meeting. Went from a maybe someday to a never real quick. They really need to rethink their marketing.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#30

Earlier quoted context omitted.

qryn is solid and very affordable because you self-host. it supports DD vectors out of the box. /dev/null is always a strong contender too.

Are you joking or is there actually a datadog-like startup named dev null?

That sounds ridiculous, but on the other hand people trust their code to a service called bitbucket.
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