The current paradigm is that AI is a destination. A product you go to and interact with. That's not at all how the masses are going to interact with AI in the near future. It's going to be seamlessly integrated into every-day software. In Office/Google docs, at the operating system level (Android), in your graphics editor (Adobe), on major web platforms: search, image search, Youtube, the like. Since Google and other…
In Google's case they are still really focused on search whereas LLMs arguably move the focus to answers. I don't use an LLM to search for stuff, it just gives me an answer. Whether this is a huge shift for how Google's business works and whether they will be able to execute it quickly and effectively remains to be seen.
Bill Gates' "Internet Tidal Wave" memo from 1995 is a great piece of relevant historical reading. You can see that he was amazingly prescient about the potential of the Internet at a time when barely anyone was using it. Despite Microsoft having more resources than anyone, totally understanding what a big deal the Internet was going to be, and even coming out of the gate pretty strong by dominating the browser market, they lost a lot of relevancy in the long run because their business was just too tied up in the idea of a box sitting on a desktop in an office as the center of value. (When Windows was dethroned as the company's center of gravity and they put Satya and DevDiv with its Azure offerings in charge, things started to turn around!)
[1] https://lettersofnote.com/2011/07/22/the-internet-tidal-wave...