How companies use dark patterns to keep you subscribed
1–10 of 191 posts
Re: How companies use dark patterns to keep you subscribed
#2No shit! As an anecdote just yesterday I fell for the premium meme on LinkedIn... I could just not stand the idea of not knowing who visited my profile! (how weak of me), they literally charged me 20 bucks (half price) for a month of premium, I bet I will completely forget to cancel the sub next month and I will end up paying 40 dollars for a few more months until I finally decide its been enough... Also, fell for Spotify's 3 months free COME BACK!! meme... oh God... I need rehab
Re: How companies use dark patterns to keep you subscribed
#3I heard someone say a while back that “cancelled customers are just potential future customers”. Anyone that’s had an easy cancellation process will remember that flexibility if they ever need that service again. No idea why no large subscription service seems to understand that. Make me go thru annoying hoops and you’ve lost me for good!
Re: How companies use dark patterns to keep you subscribed
#4Yeah just look at BBB reviews for subscription companies...
Re: How companies use dark patterns to keep you subscribed
#5Canceling AOL back I’m the day was impossible. It took a phone call and they would bully you to not cancel. Thanks for the post- these tactics should be called out.
Re: How companies use dark patterns to keep you subscribed
#6No shit! As an anecdote just yesterday I fell for the premium meme on LinkedIn... I could just not stand the idea of not knowing who visited my profile! (how weak of me), they literally charged me 20 bucks (half price) for a month of premium, I bet I will completely forget to cancel the sub next month and I will end up paying 40 dollars for a few more months until I finally decide its been enough... Also, fell for Sp…
I typically add calendar reminders the moment I find myself signing up for something.
Current reminders: Cancel Peacock by n-Date; Don't renew Tidal by foo; Downgrade YouTube premium on n;
Re: How companies use dark patterns to keep you subscribed
#7[deleted]
Re: How companies use dark patterns to keep you subscribed
#8No shit! As an anecdote just yesterday I fell for the premium meme on LinkedIn... I could just not stand the idea of not knowing who visited my profile! (how weak of me), they literally charged me 20 bucks (half price) for a month of premium, I bet I will completely forget to cancel the sub next month and I will end up paying 40 dollars for a few more months until I finally decide its been enough... Also, fell for Sp…
Are any of those dark patterns? They all seem very transparent. Set a reminder to cancel the subscription.
Re: How companies use dark patterns to keep you subscribed
#9I heard someone say a while back that “cancelled customers are just potential future customers”. Anyone that’s had an easy cancellation process will remember that flexibility if they ever need that service again. No idea why no large subscription service seems to understand that. Make me go thru annoying hoops and you’ve lost me for good!
Agree, I've been finding myself pausing some of the Streaming services in the late spring thru fall, when I typically don't have time to watch tv with the nice weather outside. But I've been one-click re-enabling every October or November.
Re: How companies use dark patterns to keep you subscribed
#10No shit! As an anecdote just yesterday I fell for the premium meme on LinkedIn... I could just not stand the idea of not knowing who visited my profile! (how weak of me), they literally charged me 20 bucks (half price) for a month of premium, I bet I will completely forget to cancel the sub next month and I will end up paying 40 dollars for a few more months until I finally decide its been enough... Also, fell for Sp…
> I bet I will completely forget to cancel the sub next month and I will end up paying 40 dollars for a few more months until I finally decide its been enough...
Usually if you cancel now you will still get to enjoy the rest of the period you paid for, without having to risk auto renewal. With these kinds of things in general I mean.