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Dropbox telemetry can't be disabled

dropboxforum.com

21–30 of 249 posts

Re: Dropbox telemetry can't be disabled

#22

I'll be honest, I don't really see the complaint here. The telemetry goes to telemetry.dropbox.com. You get this telemetry because you have installed the Dropbox desktop app, which means Dropbox already has lots of access to your machine. If this telemetry just went back mixed with normal Dropbox communications (like most apps), would people even be aware of it? There doesn't seem to be any discussion of what the tel…

> I'll be honest, I don't really see the complaint here. There is no explicit consent.

In particular, consent may be a requirement by the GDPR.

Re: Dropbox telemetry can't be disabled

#24
post #8

Do people still use Dropbox? I feel like I almost never hear recommendations for it. I personally abandoned Dropbox when they introduced a limit on the amount of devices you could use for free plans, and the cheapest plan was like 120€/year for 2 TB.

> Do people still use Dropbox? Yep but it's mostly because I have many things which integrate with it -- loads of IFTTT recipes, apps, and sites that automatically sync things for you. If iCloud had a public API that people could integrate with the same way, I'd probably drop Dropbox at some point.

iCloud does have a public API: https://developer.apple.com/icloud/icloud-drive/.

Re: Dropbox telemetry can't be disabled

#25
post #8

Do people still use Dropbox? I feel like I almost never hear recommendations for it. I personally abandoned Dropbox when they introduced a limit on the amount of devices you could use for free plans, and the cheapest plan was like 120€/year for 2 TB.

Maybe I just have a different view of pricing, but I find €120 a year for 2TB with unlimited versions, ability to share files of any size, rock solid syncing on all my devices etc to be extremely cheap!

Re: Dropbox telemetry can't be disabled

#26
post #12

Earlier quoted context omitted.

Exactly, as a paying user having the option to disable telemetry is not unreasonable. Too bad Dropbox does not see it that way.

I see a trend of software engineers that don't see users as someone who they are providing service to - they see them as just one element of a machine they're optimizing to make their software better. They feel that the engineering quest itself is the most important thing in the world, so they feel entitled to any and all data they are technically capable of collecting. It's a shame. I wish more engineers would see t…

If you asked me which part of the company decided to shove telemetry in the product, my last guess would be the software engineers.

Re: Dropbox telemetry can't be disabled

#27
Any analysis on what is being sent to their telemetry service? Doesn't seem to be in that thread.

I don't see why people are getting so irked about this, without knowing any details of what data Dropbox is receiving.

Re: Dropbox telemetry can't be disabled

#28

Many times on HN, commenters have mocked those who questioned why someone would use Dropbox instead of a method controlled by the user. I guess becausse someone made lots of money from it or it became popular or something. I always found this perplexing because I look at solutions from the perspective of the user, namely, me, not from the perspective of a third party "tech" startup founder. It's insensitive to the pe…

> I guess becausse someone made lots of money from it or it became popular or something.

No, it’s because it was useful and simple in a way that non-techies could and would set up and use. That’s why Dropbox got popular.

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