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1Password to Add Telemetry

blog.1password.com

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161–170 of 353 posts

Re: 1Password to Add Telemetry

#161

Post by dismalpedigree »

unpopular42 wrote: post #123
hrunt wrote: post #106

Earlier quoted context omitted.

Imagine for a minute that you have a hammer. This hammer is a very useful tool and you have never had a problem with it. You don't know what is in the hammer -- could be steel, could be titanium, could be uranium (you're not a scientist!) -- but you know that it has always worked for you. Your experience with the hammer is so positive, you would buy another hammer from the company again, without question. One day, th…

> No one would ever buy that hammer again, right? I mean, you might not, but I don't see telemetry as such an evil. It does help make the product better. So "no one" is a bit too strong here, try "no one with my mindset" ;)

Sometimes makes product better for customer. Most of the time makes product worse for customer but increases monetization.

I use 1password and generally like it. Their moves towards typical Product Owner monetization BS has me starting to look to other options.

Re: 1Password to Add Telemetry

#162

Post by mrjin »

torstenvl wrote: post #141

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

I realized the posture towards the vendors really should be: I don't give a f*ck on how you do it, but if I'm not happy, I'll turn to alternatives.

Re: 1Password to Add Telemetry

#163

Post by calcifer »

themagician wrote: post #120
raverbashing wrote: post #115

Earlier quoted context omitted.

> But there are millions of people using 1Password now, often in cool and innovative It's a password manager, what's "cool" about it? 1Pwd always rubbed me the wrong way in the way they "take themselves too seriously" and overrate their importance It's a password manager. They wouldn't even sync to cloud at first iirc, no? The more boring the better

You can use it for a lot more than just passwords, which IMO is what makes it stand apart from Bitwarden. You can store notes, credit cards, photocopies of IDs, software licenses, key pairs, etc. You get 1GB of storage. They really have turned it into a "vault" for anything digital.

> which IMO is what makes it stand apart from Bitwarden. You can store notes, credit cards, photocopies of IDs, software licenses, key pairs, etc.

How is that any different than Bitwarden?

Re: 1Password to Add Telemetry

#164

Post by satvikpendem »

hrunt wrote: post #106
rdl wrote: post #83

Telemetry in a "trust us, this closed-source application which contains all your secrets, which we provide you and which we update periodically, is only contacting us for "privacy protecting telemetry" and not exfiltration, intentionally or not, of your most sensitive of all data" application is a hard pass for me. This seems like an IQ test kind of question. (So many times error reporting, etc. have accidentally lea…

Imagine for a minute that you have a hammer. This hammer is a very useful tool and you have never had a problem with it. You don't know what is in the hammer -- could be steel, could be titanium, could be uranium (you're not a scientist!) -- but you know that it has always worked for you. Your experience with the hammer is so positive, you would buy another hammer from the company again, without question. One day, th…

> No one would ever buy that hammer again, right?

I think you came to the wrong conclusion. Lots of people might still buy the hammer, and lots of people might knowingly buy the hammer, and even more, lots of people might knowingly buy the hammer and like that the hammer is being fixed when it breaks. I honestly don't understand why so many people oppose telemetry, especially when it's anonymous.

Re: 1Password to Add Telemetry

#165

Post by mrjin »

rdl wrote: post #83

Telemetry in a "trust us, this closed-source application which contains all your secrets, which we provide you and which we update periodically, is only contacting us for "privacy protecting telemetry" and not exfiltration, intentionally or not, of your most sensitive of all data" application is a hard pass for me. This seems like an IQ test kind of question. (So many times error reporting, etc. have accidentally lea…

That's exactly why I never use any password managers, I don't trust any of them as: passwords are supposed to known by the owner only but by using a password manager, they were voluntarily surrendered to 3rd parties only god know whether they are trust worth or not.

Re: 1Password to Add Telemetry

#166

Post by satvikpendem »

anonymousab wrote: post #151
xyzzy_plugh wrote: post #69

Earlier quoted context omitted.

Opt in is the same as not doing it at all. TFA explains their approach decently well and it seems sane to me. It's not like this is telemetry in some open source thing for nefarious reasons. It's literally for their customers. They already know who you are, it's not like they're using this for targeted ads.

> Opt in is the same as not doing it at all. That is more of a statement about the detestability of telemetry as a concept than anything else.

No, it's about defaults in behavioral economics. The vast majority of people won't change the default settings on their devices.

https://www.centenecenter.wustl.edu/by-the-power-of-default-...

Re: 1Password to Add Telemetry

#167

Post by [deleted] »

satvikpendem wrote: post #164
hrunt wrote: post #106

Earlier quoted context omitted.

Imagine for a minute that you have a hammer. This hammer is a very useful tool and you have never had a problem with it. You don't know what is in the hammer -- could be steel, could be titanium, could be uranium (you're not a scientist!) -- but you know that it has always worked for you. Your experience with the hammer is so positive, you would buy another hammer from the company again, without question. One day, th…

> No one would ever buy that hammer again, right? I think you came to the wrong conclusion. Lots of people might still buy the hammer, and lots of people might knowingly buy the hammer, and even more, lots of people might knowingly buy the hammer and like that the hammer is being fixed when it breaks. I honestly don't understand why so many people oppose telemetry, especially when it's anonymous.

[deleted]

Re: 1Password to Add Telemetry

#168

Post by t-sauer »

squeegee_scream wrote: post #71

> Over the years, we’ve relied on our own usage in conjunction with your feedback to inform our decision making. This presents a challenge, though: we don’t know when you run into trouble unless you tell us. And sure, we have an extensive user research program, and listen to all of the feedback you share online and in conversations with our team. > But there are millions of people using 1Password now, often in cool a…

> we don’t know when you run into trouble unless you tell us.

This is almost comical. Whenever I report issues, it takes them months to fix them. And sometimes those weren‘t some small edge case problems. One was that non US keyboard users were unable to use special characters in their shortcuts. If they don‘t have the time and resources to fix such problems in a reasonable time frame, what do they think they‘ll gain out of telemetry data? Do they need verification that people use shortcuts before allocating resources?

Re: 1Password to Add Telemetry

#169

Post by makk »

torstenvl wrote: post #141

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

Users: The UI/UX of 1Password 7 is pretty good. We're happy.

1Password: Yeah, but we're bored. So, we'll release an abomination as 1Password 8 and then spend years trying to figure out why people hate it.

Re: 1Password to Add Telemetry

#170

Post by stereoradonc »

This is the killer feature I was missing! Pay money for usage and the way the app interacts with users, and they have crossed their hearts that they won't "spy" on us (which can change any other time in their terms and conditions). Who wants to bet they will find a way to stuff "privacy focused apps" in the vault? Why not?
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