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Design quirks, limited parts, and other ways Chromebooks frustrate repairs

arstechnica.com

21–30 of 95 posts

Re: Design quirks, limited parts, and other ways Chromebooks frustrate repairs

#21
post #11

Schools bought millions of Chromebooks in 2020 — and three years later, they’re starting to break https://www.theverge.com/2023/4/21/23691840/us-pirg-educatio...

I may be out of touch, but do people really expect a $200 laptop to last more than a few years?

Re: Design quirks, limited parts, and other ways Chromebooks frustrate repairs

#22
post #13

It's weird to see Google getting picked on for this. Other manufacturers are a lot worse and provide a lot less guarantees about updates.

Yeah most smartphones don't even come close to 4 years. And many other laptops don't get any BIOS/Firmware updates pretty much right after launch.

Yeah, the smartphone situation is quite dramatic. I was surprised to see GrapheneOS recommending Google phones but I bought a Pixel when I learned why.

Re: Design quirks, limited parts, and other ways Chromebooks frustrate repairs

#24
I have two Chromebooks, both over 8 years old. The eldest, an ASUS, I gave to my dad and he uses it everyday. Aside from the odd security issue (he'll install any extension he's told to) it works just as well as it when it was new.

The other, a Toshiba, I've dragged around the world with me, has had one repair, a battery replacement, and, again, works fine.

Chromebooks are cheap but reliable devices that ought not to, in all honesty, last as long as they do.

I've had two ThinkPads in the same time, one was stolen and the other I use daily without issue. I buy reconditioned so the cost scale is comparable, as is the utility and reliability.

Non-story!

Re: Design quirks, limited parts, and other ways Chromebooks frustrate repairs

#25
post #16

It's weird to see Google getting picked on for this. Other manufacturers are a lot worse and provide a lot less guarantees about updates.

Still getting updates for my OG Gen 1 Lenovo X1 Carbon from 2012... i7/8/256 config. It still works too, solid as.

Firmware updates?

Re: Design quirks, limited parts, and other ways Chromebooks frustrate repairs

#29
post #24

I have two Chromebooks, both over 8 years old. The eldest, an ASUS, I gave to my dad and he uses it everyday. Aside from the odd security issue (he'll install any extension he's told to) it works just as well as it when it was new. The other, a Toshiba, I've dragged around the world with me, has had one repair, a battery replacement, and, again, works fine. Chromebooks are cheap but reliable devices that ought not to…

So you have a data point of 2 Chromebooks versus the school I.T. admins in the article that manage thousands, and you think your sample size wins?

How about the pointless bezel changes illustrated in the article? Drop your Chromebooks on the floor to crack the bezel, try to replace them, and get back to us for further data in your sample.

Re: Design quirks, limited parts, and other ways Chromebooks frustrate repairs

#30
post #21
post #11

Schools bought millions of Chromebooks in 2020 — and three years later, they’re starting to break https://www.theverge.com/2023/4/21/23691840/us-pirg-educatio...

I may be out of touch, but do people really expect a $200 laptop to last more than a few years?

i have a number of laptops, purchased, new 250-300$ range, all ACER brand. more than a decade old. worst problem is wearing a hole through the touchpad on my "console" machine.

just to be fair, kids are rough on stuff, especialy if they didnt pay for it.

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