An Experiment: Fine Tuning ChatGPT on our Intercom Chat History

#1

Post by kgoedecke » Fri, Apr 21, 2023, 2:06 PM UTC

An Experiment: Fine Tuning ChatGPT on our Intercom Chat History
kevingoedecke.com

Re: An Experiment: Fine Tuning ChatGPT on our Intercom Chat History

#2

Post by kgoedecke » Fri, Apr 21, 2023, 2:06 PM UTC

I've fine tuned ChatGPT on our intercom support chat history and the results are incredible. ChatGPT picked up knowledge about our business (Magicul.io provides tools specifically for UI UX designers). Would love to hear your thoughts and if you have ideas for more blog posts?

Re: An Experiment: Fine Tuning ChatGPT on our Intercom Chat History

#3

Post by danil_top » Fri, Apr 21, 2023, 2:14 PM UTC

Useful article, we did something similar! How much time & money would you save if you implemented it in prod for your business?

Re: An Experiment: Fine Tuning ChatGPT on our Intercom Chat History

#4

Post by kgoedecke » Fri, Apr 21, 2023, 2:17 PM UTC

danil_top wrote: post #3

Useful article, we did something similar! How much time & money would you save if you implemented it in prod for your business?

I'm thinking to take this experiment a bit further and actually optimize this further. It would be cool to provide this a solution to businesses as a platform independent support ChatGPT bot.

Re: An Experiment: Fine Tuning ChatGPT on our Intercom Chat History

#5

Post by danil_top » Fri, Apr 21, 2023, 2:20 PM UTC

kgoedecke wrote: post #4

danil_top wrote: post #3

Useful article, we did something similar! How much time & money would you save if you implemented it in prod for your business?

I'm thinking to take this experiment a bit further and actually optimize this further. It would be cool to provide this a solution to businesses as a platform independent support ChatGPT bot.

A couple of startups are doing that in 2023 YC cohorts, and we're doing something very adjacent in our startup as well. Exciting space though