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Etsy: Announcing Direct Checkout. (No longer just PayPal.)

etsy.com

1–10 of 36 posts

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#3
If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side.

Congrats - looking forward to trying it out!

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#5

If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side. Congra…

Seems like it might be a pretty complicated thing to add... No other marketplaces that I know of have their own processing capabilities... Third party aggregation (taking payments on behalf of someone else) has many quite-complicated regulatory issues.

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#6
post #5

If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side. Congra…

Seems like it might be a pretty complicated thing to add... No other marketplaces that I know of have their own processing capabilities... Third party aggregation (taking payments on behalf of someone else) has many quite-complicated regulatory issues.

Yes. Also you need big sales volumes to justify the investment in time / money.

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#7

If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side. Congra…

Curious about that too. Recently we have some great alternatives like Stripe (https://stripe.com ).

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#8

If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side. Congra…

Once you are in the business of accepting payments from some people and dispensing them to others, you are playing an entirely different game from a regulatory standpoint.

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#9
post #5

If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side. Congra…

Seems like it might be a pretty complicated thing to add... No other marketplaces that I know of have their own processing capabilities... Third party aggregation (taking payments on behalf of someone else) has many quite-complicated regulatory issues.

In addition to the regulatory issues, you're asking to get a bunch of customer support complaints over $25 transactions where your maximum upside is measured in pennies. And many of those complaints are going to sound like:

Buyer: "The seller never shipped the itemz!"

Seller: "I did, too! With no tracking number, because I'm new at this, like most of your users!"

Buyer: "I fell off the Internet for two weeks because I didn't pay my phone bill but I'm back now and hopping mad because the booties that just got delivered have WOOL instead of COTTON in them!"

Seller: "It says right in the description NATURAL FIBERS!"

Buyer: "There is nothing natural about FACTORY FARMS!"

Accountant: "Total cost to read this email thread so far: $14 and counting. Value of this transaction to us: $0.57."

Buyer + Seller: "YOU GREEDY CORPORATE BASTARDS."

Re: Etsy: Announcing Direct Checkout. (No longer just PayPal.)

#10

If any Etsy employees are reading, I am curious about why it took nearly 7 years to add direct checkout to the site -- Paypal is not known for being particularly kind to either buyers OR sellers, though perhaps there were all sorts of scaling/technical issues that took priority over something like this? It just seems like, with the amount of volume that Etsy does, Paypal's rates would be on the very high side. Congra…

Curious about that too. Recently we have some great alternatives like Stripe ( https://stripe.com ).

I asked them about this - they don't handle marketplace businesses (Taking money on behalf of another customer), for the same regulatory issues previously stated. PoundPay (also YC) is trying to solve this issue but I haven't heard a peep out of them... Also it is quite annoying because I paid for a zaarly and it showed poundpay on my statement, I had no idea what it was.
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