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Tesla workers shared sensitive images recorded by customer cars

reuters.com

351–360 of 521 posts

Re: Tesla workers shared sensitive images recorded by customer cars

#351

When I was working at Uber, we had a case of a guy stalking his ex-girlfriend's every movement through the backend. They eventually found out, fired him, and stepped up auditing.

Uber had many instances of this over the years, including one of the top executives stalking a journalist.

https://www.theverge.com/2014/11/19/7245447/uber-allegedly-t...

You might say the problem was in the founding DNA: https://www.bbc.com/news/technology-40352868

Re: Tesla workers shared sensitive images recorded by customer cars

#352
post #169

Earlier quoted context omitted.

I once had a classified ad software hustle, and I needed customer data to debug things. But one of my customers was Canada's largest gay newspaper, and ts classifieds were highly sensitive. So I wrote a routine that obfuscated the database, changing all phone numbers to 555-xxxx, changing all names to random names of fruit (So a customer might become Banana Grapes, 416-555-1234), and a few other changes to hide other…

Aren't newspaper classified ads written specifically to be publicly disseminated?

Personal ads in those days did not usually have real names or addresses in them, regardless of sexual orientation. Some had personal phone numbers, but in those days you could also pay a few bucks more and rent a voicemail number just to put in the ad, or a "mailbox" for written correspondence. Classified ad software in those days had all kinds of features for supporting pseudo-anonymity and handling the pricing correctly.

So yes of course the ads were public, you could pick up a free copy of the newspaper at any gay bar on Toronto's Church Street. But the details about the customers placing ads were extremely sensitive.

———

Oh man, the stories I heard... Many extremely sad to me, when I think about why people felt the need to be closeted and so on.

Re: Tesla workers shared sensitive images recorded by customer cars

#353
My friend works for enforcement at the CRA (Canada's IRS) and he often told me about how employees would look up the tax returns of their ex's, neighbors, etc. We need to change the culture to 0 tolerance and just remove people who don't have that ethical/moral character in them, especially in the Public sector.

Re: Tesla workers shared sensitive images recorded by customer cars

#354
post #69
post #50

Earlier quoted context omitted.

Wishing I still had my 89 Caprice with physical buttons and switches. Parts were insanely cheap too (except the transmission, which I part of why I got rid of it).

You wouldn’t be wishing that the first time you were in an accident.

Sad reality of it all! Want safety? Buy this engagement platform.

Re: Tesla workers shared sensitive images recorded by customer cars

#355
post #156

Earlier quoted context omitted.

I work in the industry. It's not a "vehicle" any more - it's a "platform" to "engage" with customers, i.e. sell your data and lock features behind ridiculous monthly fees. That is now the mantra of the automotive industry. It really kills any enthusiasm I have for new cars.

> It really kills any enthusiasm I have for new cars. ... and televisions, and phone apps, and solar inverters (with wifi!) and air purifiers (with wifi!) and drones (with wifi to activate) and scooters (to activate), and on and on...

It seems to me that we have long past the road building stage in US economy & now mostly in toll-booths stage of things. I wonder if we will ever go back. Maybe AI will change that but not very hopeful.

Re: Tesla workers shared sensitive images recorded by customer cars

#356
post #349

Earlier quoted context omitted.

good ethics, bad data handling practices. Also, the code should not be allowed to run on a prod instance, even if it is triggered there. But, I'm sure you've figured this all out by now.

Sorry, that code is strictly worse. Because while the website on the laptop looks fine, there is a database on the laptop which has all the sensitive information. Anyone with access to the laptop just makes a backup of that database and the damage is done.

It's hard for me to say whether you are correct or not; I was under the impression that the data was updated on the DB instance, and in that case I stand by what I said (the prod data would end up on the laptop, but then as soon as the command was run, it would get permanently obfuscated). If the data was just obfuscated on screen, then yes, perhaps you are correct.

Something I have seen done before that I thought was good was that every so often a production database was synced, but during the sync process, things that could identify a customer were redacted or obfuscated. Then almost anyone who had need to work with production data would use the munged version.

Re: Tesla workers shared sensitive images recorded by customer cars

#357
post #344

Earlier quoted context omitted.

good ethics, bad data handling practices. Also, the code should not be allowed to run on a prod instance, even if it is triggered there. But, I'm sure you've figured this all out by now.

If you want to point out that I could have been even smarter thirty-plus years ago, the line forms to the left... Stretches down the block... Goes around the corner... &c. But while my memory is imperfect, I believe that I hardcoded that feature to only work when running on my personal Mac SE/30, and also changed the feature/name to have a tossed salad metaphor.

:)

Fair enough...

Re: Tesla workers shared sensitive images recorded by customer cars

#358

Yikes. So turning private images into memes and posting them internally isn't a fireable offence but union talk is? Such impeccable standards for conduct.

The kind of nonsense described in this story is exactly what I'd expect from an early stage software startup back in the early '00s, when I was first getting started (not in SV, mind). It was common to mock people and create memes for any reason (the Basecamp "foreign sounding name" kerfuffle very much reminds me of this).

This kind of culture was unacceptable back then, of course, but the founders and owners were little more than children themselves. It was at least understandable if not excusable.

What completely boggles my mind is that, some 20 years later, this kind of culture is still happening. And it's not happening at some small tech startup founded and run by young men barely out of school - it's happening at a wildly successful car company which has been around for over a decade run by the richest man in the world.

The culture at Tesla must be rotten to the very core for this to persist so long.

Re: Tesla workers shared sensitive images recorded by customer cars

#359

Reminds me of the time I bought lunch at work, and a colleague told me exactly what I bought and how much I paid for it. I called him out and said it was a lucky guess, and then he proceeded to tell me my entire payment history for the past 2 days. Turns out when I was buying lunch, he was on the phone with a friend who worked at Paytm and that guy gave away my transaction history for shits and giggles. My trust in p…

I don't think it's just private companies. Its really any thing that has data I think.

I used to work at the largest telco in the country on a software project (as a consultant) that involved some integration with existing services. With some playing around it soon became clear that all services were wide open as long as you were on the internal network, you just had to know what they were and how to call them. No authentication required, no audit logs as far as I can determine.

I didn't poke at it too much, but I was able to at least read an arbitrary cell phone's text messages and call logs.

Re: Tesla workers shared sensitive images recorded by customer cars

#360
post #21

Wake me up when there's an EV that is just a car and not an always-connected surveillance device on wheels.

I work in the industry. It's not a "vehicle" any more - it's a "platform" to "engage" with customers, i.e. sell your data and lock features behind ridiculous monthly fees. That is now the mantra of the automotive industry. It really kills any enthusiasm I have for new cars.

Same as gaming apps on the phone. Good old days had no pay to win models.
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