Earlier quoted context omitted.
Meanwhile Amazon actually operates by people walking to pickup and deliver most packages by hand to be boxed up. People can actually get a lot of work done in an hour to the point where many things that don’t seem like they should scale end up being trivial expenses.
> Meanwhile Amazon actually operates by people walking to pickup and deliver most packages by hand to be boxed up Given how much Amazon invests in automation that's a pretty gross mischaracterization of what they do.
What’s eye opening is the kiva robots only increase the items picked per worker per hour from ~100 to ~300 even though they drastically reduce the amount of walking.