Seems like a great move for consumers, but I'm worried about how it will be automated and gamed.
Amazon starts flagging frequently returned products that you maybe shouldn’t buy
21–30 of 321 posts
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#22I don't get they don't crack down on the product switcheroo scam [0] - it seems like a trivial problem to solve. I've reported items to them before and they don't care. [0] this product for example, loads of the reviews are for something totally different - https://www.amazon.co.uk/WERPOWER-Windscreen-Invisible-Winds...
How is it trivial to solve? They either need to prevent sellers from modifying product pages (which would be a disaster because any mistakes could no longer be fixed without losing all reviews) or gate it behind human intervention(slow) /algorithm (complex).
There's nothing trivial about the issue.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#23I don't get they don't crack down on the product switcheroo scam [0] - it seems like a trivial problem to solve. I've reported items to them before and they don't care. [0] this product for example, loads of the reviews are for something totally different - https://www.amazon.co.uk/WERPOWER-Windscreen-Invisible-Winds...
The practice yields them sales, they don't care.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#24I really wish Amazon would flag products who using images very similar to other listings. I'm tired of seeing dropshippers putting a random company logo on an alibaba listing. Leads to crap products and a poor experience.
What do you mean Xichickenmomos USB c 65W cable is crap? It's the best product ever with 5 star ratings and 100s of orders.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#25Edit: It seems that it is easier now to see the feedback broken down by seller than when I had last used Amazon or I didn't fully understand how it worked previously. Will these be separated by seller? Last I checked there was no way to review a seller on Amazon (or if there was, it was so well hidden that a week of effort and calling customer support only got me a refund). Rather Amazon lets you review "products". G…
> Last I checked there was no way to review a seller on Amazon
You can: https://www.amazon.com/feedback
Just only for orders that are not "Fulfillment by Amazon".
Ultimately the problem is inventory comingling and Amazon not actually knowing which seller your product is from.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#26I don't get they don't crack down on the product switcheroo scam [0] - it seems like a trivial problem to solve. I've reported items to them before and they don't care. [0] this product for example, loads of the reviews are for something totally different - https://www.amazon.co.uk/WERPOWER-Windscreen-Invisible-Winds...
How is it trivial to solve? They either need to prevent sellers from modifying product pages (which would be a disaster because any mistakes could no longer be fixed without losing all reviews) or gate it behind human intervention(slow) /algorithm (complex). There's nothing trivial about the issue.
Requiring new listings for new product titles/SKUs, or approval for significant changes to titles/SKUs, seems like it would stop a good portion of these scams.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#27I don't get they don't crack down on the product switcheroo scam [0] - it seems like a trivial problem to solve. I've reported items to them before and they don't care. [0] this product for example, loads of the reviews are for something totally different - https://www.amazon.co.uk/WERPOWER-Windscreen-Invisible-Winds...
How is it trivial to solve? They either need to prevent sellers from modifying product pages (which would be a disaster because any mistakes could no longer be fixed without losing all reviews) or gate it behind human intervention(slow) /algorithm (complex). There's nothing trivial about the issue.
Rules + flag & review + punitive measures. If they wanted to figure it out, they would have figured it out.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#28I don't get they don't crack down on the product switcheroo scam [0] - it seems like a trivial problem to solve. I've reported items to them before and they don't care. [0] this product for example, loads of the reviews are for something totally different - https://www.amazon.co.uk/WERPOWER-Windscreen-Invisible-Winds...
How is it trivial to solve? They either need to prevent sellers from modifying product pages (which would be a disaster because any mistakes could no longer be fixed without losing all reviews) or gate it behind human intervention(slow) /algorithm (complex). There's nothing trivial about the issue.
Do they allow sellers to reuse an ASIN? If not, seems like they could not allow sellers to change the ASIN associated with a product page.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#29The thing I like most about Amazon is its dedication to customers. This is a very long awaited feature and Amazon has delivered it. Amazon could have let users buy from its marketplace and make profit. Instead Amazon has made the right call and decided to protect its customers.
Re: Amazon starts flagging frequently returned products that you maybe shouldn’t buy
#30I don't get they don't crack down on the product switcheroo scam [0] - it seems like a trivial problem to solve. I've reported items to them before and they don't care. [0] this product for example, loads of the reviews are for something totally different - https://www.amazon.co.uk/WERPOWER-Windscreen-Invisible-Winds...
How is it trivial to solve? They either need to prevent sellers from modifying product pages (which would be a disaster because any mistakes could no longer be fixed without losing all reviews) or gate it behind human intervention(slow) /algorithm (complex). There's nothing trivial about the issue.
Preventing sellers from changing the UPC code would be trivial, and would tie in with other existing controls.