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Employees are feeding sensitive data to ChatGPT, raising security fears

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Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#111

We saw these same fears with the release of Gmail. Why would you trust your email to Google?!! Aren't they going to train their spam filters on all your data? Aren't they going to sell it, or use it to sell you ads? Corporations constantly put their most sensitive data in 3rd party tools. The executive in the article was probably copying his company strategy from Google docs. Yes, there are good reasons for concern,…

Trusting Gmail with corporate communication was was a terrible idea (and explicitly illegal in a lot of industries), and companies didn't start to adopt it until Google released an enterprise version with table-stakes security features like no training on the data, no ad targeting, auditing, compliance holds and more.

There's a huge difference between trusting a third party service with strict security and data privacy agreements in place vs one that can (legally) do whatever they want with your corporate data.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#112

We saw these same fears with the release of Gmail. Why would you trust your email to Google?!! Aren't they going to train their spam filters on all your data? Aren't they going to sell it, or use it to sell you ads? Corporations constantly put their most sensitive data in 3rd party tools. The executive in the article was probably copying his company strategy from Google docs. Yes, there are good reasons for concern,…

I think this is different in that ChatGPT is expressly using your data as training in a probabilistic model. This means: * Their contractors can (and do!) see your chat data to tune the model * If the model is trained on your confidential data, it may start returning this data to other users (as we've seen with Github Copilot regurgitating licensed software) * The site even _tells you_ not to put confidential data in…

Google had all the same problems, until it found a balance of functionality, security, and privacy.

OpenAI just hasn't started to try adding privacy and security yet.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#113

We saw these same fears with the release of Gmail. Why would you trust your email to Google?!! Aren't they going to train their spam filters on all your data? Aren't they going to sell it, or use it to sell you ads? Corporations constantly put their most sensitive data in 3rd party tools. The executive in the article was probably copying his company strategy from Google docs. Yes, there are good reasons for concern,…

I think this is different in that ChatGPT is expressly using your data as training in a probabilistic model. This means: * Their contractors can (and do!) see your chat data to tune the model * If the model is trained on your confidential data, it may start returning this data to other users (as we've seen with Github Copilot regurgitating licensed software) * The site even _tells you_ not to put confidential data in…

Not that I don't expect them to do this, but how is it expressly said to be so?

https://help.openai.com/en/articles/5722486-how-your-data-is...

> OpenAI does not use data submitted by customers via our API to train OpenAI models or improve OpenAI’s service offering. In order to support the continuous improvement of our models, you can fill out this form to opt-in to share your data with us. Sharing your data with us not only helps our models become more accurate and better at solving your specific problem, it also helps improve their general capabilities and safety.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#114
No one cares about security because there is no consequence for getting it wrong. Look at all the major breaches ever. And look specifically at the stock price of those companies. They took small short term hits at best.

Worst case the CISO gets fired and then they all play musical chairs and end up in new roles.

Heck, even Lastpass, ostensibly a security company, doesn't seem particularly affected by their breach.

My point is, especially with ChatGPT, where it can reasonably 10x your productivity, most people will be willing to take the risk.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#115
post #109

Earlier quoted context omitted.

This isn't an argument of ChatGPT vs nothing. This is an argument of "external" ChatGPT vs some other AI sitting on your own secured hardware, maybe even a branch of ChatGPT.

> some other AI sitting on your own secured hardware, maybe even a branch of ChatGPT. Where can I, a random employee, get that? I know how to get ChatGPT.

You can't. So maybe you as a random employee should just do without whatever IT hasn't approved whether you agree or not.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#116
Could there be eg a browser extension for scrubbing sensitive data from input on paste?

I'm hoping OpenAI will implement something like this on their end soon like data monitoring apps do (sentry etc), but if they don't client-side is an option.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#117
post #5

We block ChatGPT, as do most federal contractors. I think it’s a horrible exploit waiting to happen: - there’s no way they’re manually scrubbing out sensitive data so its bound to spill out from the training data when prompting the model - OpenAI is openly storing all this data they’re collecting to the extent that they’ve had several leaks now where people can see others’ conversations and data. We are one step away…

This really depends on the cost/benefit tradeoff for the entity in question. If using ChatGPT makes you X% more productive (shipping faster / lowers labor costs / etc), but comes with Y% risk of data leakage, is that worth it in expectation or not? I would argue that there definitely exist companies for which it's worth the tradeoff. By the way, OpenAI says they wont use data submitted through its API for model train…

But that's the API, not the Chat input or Playground.

Companies can use Azure OpenAI Services to get around this -- there's data privacy, encryption, SLAs even. The problem is it's very hard to get access to (right now).

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#118
post #5

We block ChatGPT, as do most federal contractors. I think it’s a horrible exploit waiting to happen: - there’s no way they’re manually scrubbing out sensitive data so its bound to spill out from the training data when prompting the model - OpenAI is openly storing all this data they’re collecting to the extent that they’ve had several leaks now where people can see others’ conversations and data. We are one step away…

This really depends on the cost/benefit tradeoff for the entity in question. If using ChatGPT makes you X% more productive (shipping faster / lowers labor costs / etc), but comes with Y% risk of data leakage, is that worth it in expectation or not? I would argue that there definitely exist companies for which it's worth the tradeoff. By the way, OpenAI says they wont use data submitted through its API for model train…

the #1 problem with corporations saying things is that many things they say are not regulated or are taken on good faith. What happens with OpenAI are acquired and the rules change? These comments are often entirely worthless.

Re: Employees are feeding sensitive data to ChatGPT, raising security fears

#119
post #111

We saw these same fears with the release of Gmail. Why would you trust your email to Google?!! Aren't they going to train their spam filters on all your data? Aren't they going to sell it, or use it to sell you ads? Corporations constantly put their most sensitive data in 3rd party tools. The executive in the article was probably copying his company strategy from Google docs. Yes, there are good reasons for concern,…

Trusting Gmail with corporate communication was was a terrible idea (and explicitly illegal in a lot of industries), and companies didn't start to adopt it until Google released an enterprise version with table-stakes security features like no training on the data, no ad targeting, auditing, compliance holds and more. There's a huge difference between trusting a third party service with strict security and data priva…

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