I know that you didn't ask, but my $0.02 is that yes, RasPi's are unreliable. If you use one for as an unattended remote server, it will do you well to include a hardware watchdog that power cycles the device after it hangs. But modern NUCs seem to take MINUTES to boot the BIOS. I had been using various BeagleBones and found them more reliable than RasPi's and faster to boot than the NUCs in the office. But depending…
Maybe you got a bad batch. My Pis never had any problems whatsoever.
Please check logs to see if they are experiencing brownouts. Not all power supplies work, specially with a Pi4.
The thing that likes to fail a lot is SD cards. My homeassistant Pi uses a SSD(harvested from an old Chromebook) because of that.
TinyMiniMicros seem to be a better option than NUCs these days. Boot faster too.