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Hetzner launches three new dedicated servers

hetzner.com

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Re: Hetzner launches three new dedicated servers

#31

Post by danwee »

n3storm wrote: post #27
danwee wrote: post #22

Noob question: if I rent one of these dedicated servers, what happens if some hardware fails? Do I need to contact support or will they detect that automatically? If something needs to be fixed manually (e.g., hard drive, cpu, network), how long does one need to wait for dedicated servers? I'm used to cloud VMs where if one dies, I can quickly spin up another one effortlessly (I never have to contact support or anyth…

Hardware inside server is up to you to notify Hetzner. After more than 10 years never have an issue but disk degradation after many use. Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. With SSD you may not even need to do this anymore.

> Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it.

I imagine this would take time, right? Like not 5 minutes, but maybe 3 hours top? So, if I pretend to run a saas (that shouldn't be down more than 1h/day), then renting only 1 dedicated server could be qualified as "risky"?

Re: Hetzner launches three new dedicated servers

#32

Post by theK »

esperent wrote: post #17
mfiguiere wrote: post #2

- AX52: AMD Ryzen 7 7700 / 64 GB / 2x1 TB NVMe - From 59€ [1] - EX44: Intel Core i5-13500 / 64 GB / 2x512 GB NVMe - From 44€ [2] - EX101: Intel Core i9-13900 / 64 GB / 2x1.92 TB NVMe - From 84€ [3] [1] https://www.hetzner.com/dedicated-rootserver/ax52 [2] https://www.hetzner.com/dedicated-rootserver/ex44 [3] https://www.hetzner.com/dedicated-rootserver/ex101

I really wish I could get dedicated hardware for somewhere close to that price here in Asia. It seems like Hetzner is the only company in the world offering these kind of prices, right? What's the catch?

Maybe also check out contabo, I think they have some well priced VPS options in their Asia DCs

Re: Hetzner launches three new dedicated servers

#35

Post by gregoriol »

danwee wrote: post #22

Noob question: if I rent one of these dedicated servers, what happens if some hardware fails? Do I need to contact support or will they detect that automatically? If something needs to be fixed manually (e.g., hard drive, cpu, network), how long does one need to wait for dedicated servers? I'm used to cloud VMs where if one dies, I can quickly spin up another one effortlessly (I never have to contact support or anyth…

I don't know about Hetzner but my experience with OVH on dedicated servers and failures is like this: they detect when the server is down, mainly when it's off or doesn't ping, and then they try to boot on their debug distribution and perform some checks on the machine. They don't monitor other health issues however (how would they since you are running your own system?) and therefore don't do anything before they detect a "down" status.

Some failures I experienced and had to monitor/detect myself were: overheating (they replaced thermal paste when I told them I saw strange readings from the CPU stats), raid disk failure or ssd high burn (ie. partial failure, server still running, they replaced the failed disks after I told them).

Most of the time the issues have been resolved within 1-4 hours on low-cost Kimsufi and SoYouStart offers, even on weekends and nights. Often when the server is running they can require a shutdown.

I'm quite happy with this as I am highly technical in those subjects and like to look under the hood, but with dedicated servers you really have to do some more maintenance/monitoring/planning yourself.

Re: Hetzner launches three new dedicated servers

#36

Post by ricardobeat »

danwee wrote: post #31
n3storm wrote: post #27

Earlier quoted context omitted.

Hardware inside server is up to you to notify Hetzner. After more than 10 years never have an issue but disk degradation after many use. Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. With SSD you may not even need to do this anymore.

> Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. I imagine this would take time, right? Like not 5 minutes, but maybe 3 hours top? So, if I pretend to run a saas (that shouldn't be down more than 1h/day), then renting only 1 dedicated server could be qualified as "risky"?

Absolutely, some redundancy is necessary if uptime is critical (as well as backups).

Re: Hetzner launches three new dedicated servers

#37

Post by jhoelzel »

I have been working in the industry since 20 years and i have not a single bad word to loose about Hetzner.

Their Service has always been impeccable and their servers just run.

I have been running k8s clusters on hetzner for quite some time now and the flexibility for the price is exactly what i expect from a hoster!

Now with this addition Hetzner closes another gap that made projects spends thousands more on enterprise clouds. So im not only happy but also proud that they just keep innovating!

Re: Hetzner launches three new dedicated servers

#38

Post by weird-eye-issue »

danwee wrote: post #31
n3storm wrote: post #27

Earlier quoted context omitted.

Hardware inside server is up to you to notify Hetzner. After more than 10 years never have an issue but disk degradation after many use. Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. With SSD you may not even need to do this anymore.

> Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. I imagine this would take time, right? Like not 5 minutes, but maybe 3 hours top? So, if I pretend to run a saas (that shouldn't be down more than 1h/day), then renting only 1 dedicated server could be qualified as "risky"?

Well, yes, having a single server is risky in any production context if it's storing any sort of state that can't be easily brought back up on another server

Re: Hetzner launches three new dedicated servers

#40

Post by Symbiote »

danwee wrote: post #31
n3storm wrote: post #27

Earlier quoted context omitted.

Hardware inside server is up to you to notify Hetzner. After more than 10 years never have an issue but disk degradation after many use. Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. With SSD you may not even need to do this anymore.

> Then you contact support, appoint disk change, you first deactivate disk on raid (save geometry etc), they replace disk and then you rebuild raid in new disk. That's it. I imagine this would take time, right? Like not 5 minutes, but maybe 3 hours top? So, if I pretend to run a saas (that shouldn't be down more than 1h/day), then renting only 1 dedicated server could be qualified as "risky"?

I'm not sure what "deactivating RAID" means.

They will all be hot-swap disks. You remove the old disk and slide in the new one (or in this case, tell them to do it). The RAID system rebuilds the array in the background over the next few hours.

During that time you will lose data if it's RAID 5 and another disk fails.

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