81–90 of 96 posts
How do they handle chargebacks/failed payments and do they charge their merchants for failed payments/chargebacks?
I think direct debit could be huge on mobile, but given the fact that every direct debit payment can be cancelled within a month or so, how do you reduce your risks?
Earlier quoted context omitted.
If we are able to provide some blurb on the form then it can probably be explained adequately to alleviate any of the customers concerns, on the other hand if they just see a form asking for authorisation to take an amount over their standard subscription it probably won't work. I agree that subscriptions could change if they just have to tick a box and not provide all their details again, it's just that in our case…
You can pass in information to display on the checkout pages. We can definitely help you with any kind of variable billing. You can come and chat with us at: https://gocardless.campfirenow.com/3ae88 [edited link]
The campfire channel seems to be non public?
I don't get why the US and UK rely so much on payment methods that rely on the secrecy of some unique codes, that you have to trust every payee to secure. Seems backwards to me. Here in Portugal we have both direct debits and "service payments" (for one-off stuff), and in both cases the payee is the one telling the bank about the payment (usually on the bank's website or an ATM). There are codes involved (the merchan…
My biggest worry with something like this is that small companies in the financial space can be here one minute, and gone the next.
I wonder what these guys are doing to establish their credibility and safeguard their future prospects as well as for their customers.
I don't get why the US and UK rely so much on payment methods that rely on the secrecy of some unique codes, that you have to trust every payee to secure. Seems backwards to me. Here in Portugal we have both direct debits and "service payments" (for one-off stuff), and in both cases the payee is the one telling the bank about the payment (usually on the bank's website or an ATM). There are codes involved (the merchan…
What secret code are you referring to? To do a direct ACH transfer to someone, you need only an account #, and that's not a secret since it's on every check you give out.
Earlier quoted context omitted.
What secret code are you referring to? To do a direct ACH transfer to someone, you need only an account #, and that's not a secret since it's on every check you give out.
Is this also true the other way around? Seems like security can be lax when depositing to an account but should be much more strict debiting from an account.
Earlier quoted context omitted.
What's the Paypal incident?
Just a personal incident. They took the cash out of a connected bank account following the classic "I didn't receive the delivery" scam dispute where I was the seller.
This is one of the reasons that it's so painful to be allowed to process Direct Debit transactions in the UK.
This is a great product for the UK. Sadly, unless they get acquired quickly, they'll get destroyed by fraud. The Direct Debit Guarantee means that as the account-holder, I can tell the bank to give me my money back immediately, with no reason. So a fraudster will make some charges, run away with the money and GoCardless will be left holding the full liability. This is one of the reasons that it's so painful to be all…
Earlier quoted context omitted.
Just a personal incident. They took the cash out of a connected bank account following the classic "I didn't receive the delivery" scam dispute where I was the seller.
How does that scam work? Surely PayPal checks to make sure that a charge they are reversing actually happened in the first place?
They then claim non-delivery. Next thing I know I'm out $300.