It’s notable that at multiple points they sell this service as safe - “easy and safe” - “all supported by robust safety tools” when the only things users really care about are quality, latency, and cost. Not sure where their head is at but unless they are oriented around these three things they’re never going to catch up.
> Not sure where their head is at but unless they are oriented around these three things they’re never going to catch up. But ChatGPT is doing exactly the same. There's more energy spent trying to manipulate the output to be politically correct than actual energy spent making the AI more powerful.
If they had just put up the same model without that attempt to make GPT wear a politically-correct mask, they'd just get another Microsoft Tay event, and only get a buttload of negative publicity for their investment.
For an internal application used for specific practical tasks, sure, focus on making it more powerful; but if you want a demo for general public as a 'pre-sales advertisement'? You bet that political correctness has to be there.