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Our production servers were suspended by Google Cloud

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Re: Our production servers were suspended by Google Cloud

#131

Post by scarby2 »

NineStarPoint wrote: post #104
danpalmer wrote: post #88

Earlier quoted context omitted.

These are memes that are popular on HN, but don't reflect reality outside of the tech bubble. There are of course elements of truth to them, hence why they're so pervasive, but they are not representative of reality.

It's for this reason that Google's ad business isn't really in danger at the moment, yes. People are going to continue to use google search and gmail and chrome. But having this reputation in the tech bubble negatively effects things like google cloud that tech people get to make decisions on. This is one of the reasons that google cloud is so far behind AWS and Azure in adoption.

The only reason it might be behind azure is how aggressively Microsoft market azure to existing customers and bundle it with other products.

As a standalone product I'm not sure anyone would use it.

Re: Our production servers were suspended by Google Cloud

#132

Post by dman »

kkielhofner wrote: post #113
gspencley wrote: post #84

Earlier quoted context omitted.

I sort of tend to agree with you, but the counter-point is that there is always going to be some critical piece of the infrastructure that you are dependent upon that someone else controls. If you colocate, it's the data centre. If you host on-prem, it's the physical telco infrastructure. There are no shortages of incompetent people and institutions that will screw you. It's typically incompetence, not malice. But yo…

I've done large colo deployments. When you're provisioning your own hardware it's cloud-init, ansible, K8s, whatever. Nothing even knows you're in colos operated by different providers in different regions. Nothing knows or cares you're using five different upstream internet providers (whether your own - complicated or IP blends from the colo). Have a falling out or big issue? No reputable colo provider is going to h…

Could I contact you to pick your brains about this? I spend much more than $2k for dev environments at my startup and a setup like this would work beautifully for us.

Re: Our production servers were suspended by Google Cloud

#133

Post by ashwagary »

pirsquare wrote: post #7

Hi everyone, I'm the customer in this case. Wanted to let everyone know that this sort of abrupt suspension for production apps has been a recurring issue that has happened time and again with Google Clown Platform. Similar horror stories: https://news.ycombinator.com/item?id=32547912 https://news.ycombinator.com/item?id=33737577 ----- [Update 1] Yes I agree I have some fault for the initial suspension, but that's no…

I wonder if there is a cheap existing solution to use multiple cloud hosts at once and minimize this risk instead of moving all eggs to the AWS basket.

Re: Our production servers were suspended by Google Cloud

#134

Post by 5e92cb50239222b »

orangepurple wrote: post #74
unxdfa wrote: post #65

Earlier quoted context omitted.

I disagree. I’ve hosted on AWS for ages. They don’t do this. We didn’t pay the bill for two months once because the owner of the card left. No problems. This was a small spender outfit. They could have thrown us on the street as we were a rounding error. Now we’re a big spender and we still forgot to pay them sometimes (sorry Bezos) But some of your point is worth considering. Design for portability should the worst…

How did Russian companies mitigate the effects of cloud services hosting being blocked by sanctions

Judging by my friends' experience, they were never really popular inside the country. For those building projects aimed at internal audience, local companies were preferred for tax or legal reasons, and most of those working on international projects quickly emigrated to more sane countries.

Re: Our production servers were suspended by Google Cloud

#136

Post by sqldba »

eigenvalue wrote: post #64

It seems like Google has burned up nearly all the goodwill it used to have years ago. They now have a nearly broken search engine that needs the term “Reddit” appended to get anything useful, and you routinely hear horror stories about them acting badly without any regard to users. I hope they get disrupted and replaced by bing chat and others asap. The only thing that will possibly teach them a lesson is if their bu…

I'm amazed you think there's any goodwill for Google at all. Their search engine sucks shit these days.

Re: Our production servers were suspended by Google Cloud

#137

Post by sqldba »

chrisandchris wrote: post #18
iamben wrote: post #6

Emails are a difficult thing, aren't they? Was the 10 day countdown the first time Google mentioned "we'll suspend the account unless..."? Generally on these things - and unless it's an absolute emergency - you'd expect lots of prior warning and at least a couple of "YOUR SERVICES ARE DUE TO BE SUSPENDED" emails in the 48 hours before. That said, I've rightly called my bank out for sending an email with the subject l…

True. AWS at least prefixes mails with "[ACTION REQUIRED]" if there _might_ be some action on your side required. And by coubting the mails that are coming in today with "important information", I can fully understand if you'll miss one.

I get a lot of emails (from various companies) that have "action required" and no action required at all. Usually "you've logged in from a new device, you don't need to do anything unless you've been hacked."

Re: Our production servers were suspended by Google Cloud

#138

Post by tasuki »

Mizoguchi wrote: post #68

Make sure your decision to migrate to AWS is not an emotional one. I had my own feud with AWS over a $60,000 bill and an enormous amount of hours spent by my team fighting crypto hackers after they took over one of our accounts and use very advanced scripts to create hundreds of large instances. AWS has become very complicated to manage and at the same time the attacks to their infrastructure have increased exponenti…

> very advanced scripts to create hundreds of large instances.

What was very advanced about those scripts?

As an outsider, I'd think that perhaps a very simple script might be enough to create hundreds of large instances.

Re: Our production servers were suspended by Google Cloud

#139

Post by cantSpellSober »

steponlego wrote: post #33

A nice big Threadripper in the corner of your office is all you need, I can almost certainly guarantee it. There are very very few businesses with less than 1000 employees that can't be run on one modern high end server.

You lose the benefit of a CDN though (caching content on a server closer to where each individual user is accessing it)

Re: Our production servers were suspended by Google Cloud

#140

Post by philihp »

Mizoguchi wrote: post #68

Make sure your decision to migrate to AWS is not an emotional one. I had my own feud with AWS over a $60,000 bill and an enormous amount of hours spent by my team fighting crypto hackers after they took over one of our accounts and use very advanced scripts to create hundreds of large instances. AWS has become very complicated to manage and at the same time the attacks to their infrastructure have increased exponenti…

AWS understands lifetime value of the user, not just the account. I've had mistakes ON MY PERSONAL ACCOUNT that were in no way connected to my work. Times when I was just experimenting. They refunded it in full. I've also heard from STUDENTS who may not ever get into infra work that they're still reasonable and lenient.

You would be absolute mad to use any other platform. AWS gets it right on the customer service front. Amazon, perhaps deeply less so... but AWS? amazing.

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