Dear Comcast, I'm leaving you because...
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Dear Comcast, I'm leaving you because...
1–10 of 74 posts
Re: Dear Comcast, I'm leaving you because...
#2He's leaving because he has the option to use a different comparable provider.
Some of us are not so lucky. I have only two options available in my apartment. 3mbit/s cable service which disconnects frequently and is wholly unreliable, or ATT DSL 6mbit/1mbit which while its reliable costs $40/month. 4G wireless solutions do not penetrate my building enough to be useable.
What we really need are more comparable options for internet access.
Re: Dear Comcast, I'm leaving you because...
#3I'm also in San Francisco, and looking to move away from Comcast. Mostly due to cost, than anything (yeah, the idea that Internet costs me more than TV + Internet pisses me off in an irrational way).
I must admit, it's tough, their Internet service is quite good.
I assume you got the 'two lines' package? I wouldn't mind comparing what you are paying to my other options. What's your upload speed, and did you go with 'Annex M' or 'Annex A'?
Monkeybrains is still an option for me, but I'm hesitant about going wireless. The information you provided is great, thanks for the post!
Re: Dear Comcast, I'm leaving you because...
#4He's leaving because he has the option to use a different comparable provider. Some of us are not so lucky. I have only two options available in my apartment. 3mbit/s cable service which disconnects frequently and is wholly unreliable, or ATT DSL 6mbit/1mbit which while its reliable costs $40/month. 4G wireless solutions do not penetrate my building enough to be useable. What we really need are more comparable option…
I wholeheartedly agree. I'm thankful that I turned out to actually have a decent 2nd option.
My main reason for writing this was to encourage others, especially in the bay area, to make sure they've really looked at all their options. Some might find a nice surprise like I did.
Re: Dear Comcast, I'm leaving you because...
#5How do I find a local ISP that gives good service? I am on comcast, and I hate them, but don't know where else to go. I live in the Chicagoland suburbs. Any suggestions?
Re: Dear Comcast, I'm leaving you because...
#6I would love to switch ISPs, if only to get away from Comcast's ridiculous caps. But in my area, although there's a bundle of fiber running not 250 feet from my apartment, it's well over $1k for setup and the monthly fee, and the only DSL provider in the area (CenturyLink) only offers service a tenth as fast as Comcast's Xfinity service.
Rocks and hard places.
Re: Dear Comcast, I'm leaving you because...
#7I am on hold with their sales department right now. Comcast irritates me to no end!
I have been a Comcast customer for 5 years and had no viable options to go elsewhere.
I now have an 501c3 and they were going to give me a great price, but because I am exempt on a state level and still waiting approval on a federal level they want me to pay full price and retroactively as a 'billing adjustment' give me the difference back.
We would be talking a $1153 credit on my account which means Comcast still gets the money vs our 501c3 having that money in its pocket!
Re: Dear Comcast, I'm leaving you because...
#8How do I find a local ISP that gives good service? I am on comcast, and I hate them, but don't know where else to go. I live in the Chicagoland suburbs. Any suggestions?
Start Googling around for ISPs in your area. Look for ISPs' sites and forums discussing ISPs in your area.
From there, you'll have to check on each of their sites to see if they service your address or not. Hopefully you'll find some that do. I've tried dozens in my general area, and none of them did.
Awhile ago I got so desperate I nearly resorted to T1, but it's hard to justify for my purposes... and generally my internet connection through Comcast is pretty reliable, but for about a month or two back then they couldn't/wouldn't figure out whatever was causing it to be nearly unusable.
Re: Dear Comcast, I'm leaving you because...
#9I would love to switch ISPs, if only to get away from Comcast's ridiculous caps. But in my area, although there's a bundle of fiber running not 250 feet from my apartment, it's well over $1k for setup and the monthly fee, and the only DSL provider in the area (CenturyLink) only offers service a tenth as fast as Comcast's Xfinity service. Rocks and hard places.
You should try Comcast's business class service. No bandwidth caps, immediate customer service, and not too much more expensive (especially if you can negotiate a deal through your employer).
Re: Dear Comcast, I'm leaving you because...
#10The other day when I cancelled my cable but kept my internet, the first thing the service rep asked was 'Oh! So you do a lot of streaming then?'. I shrugged off the question but thought it was revealing. Cord cutters are growing in number and they know it.
p.s. article up-voted on it's own merits and not because the submitter is my cousin. (What up cuz')