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Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

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Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#151

Post by [deleted] »

Nanana909 wrote: post #43
nprateem wrote: post #30

I had to go to one to return a package. I couldn't get past the turnstiles because I don't use the app and don't know my password because I use a password manager. This meant I couldn't hand my parcel in at the counter. The woman on the turnstile wouldn't let me in even when I explained the situation. So she went off and got a scanner to take my package. She didn't offer a receipt, and when I asked for one said it wa…

> I don't use the app So then why attempt to go to a store that’s entirely based on using the app? The store concept is based around your account - and you didn’t know your account details. The app can help avoid this, but you also refused to use the app. How is this any different than someone who refuses to use their password to sign in to Amazon.com and complains about not being able to submit a return? Or going to…

[deleted]

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#152

Post by vlovich123 »

mynameisvlad wrote: post #111
vlovich123 wrote: post #84

Earlier quoted context omitted.

And yet everything is now behind locked glass at the pharmacy. I doubt the cameras are that good at catching shoplifters.

The liability equation is massively different on the pharmacy side where there are strict penalties involved with distributing controlled OTC meds even, let alone prescriptions and controlled prescriptions. Nobody is going to come down and slap a fine on you for having a dozen cameras stolen. They very certainly will if that cough syrup wasn’t distributed correctly.

The kinds of things that are locked up aren't even OTC meds that could be used for illicit purposes. We're talking about antacids and COVID tests too.

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#153

Post by rootusrootus »

raverbashing wrote: post #78
TedDoesntTalk wrote: post #50

Earlier quoted context omitted.

He was trying to return a package, not shop at the store. You can return Amazon packages at WholeFoods, Kohl’s and the UPS Store using the Amazon website on your phone — app not needed. I do it all the time because I refuse to use their app.

Thanks for confirming you need to login into Amazon in some form to do this

Never been that way for me. If I need to return something, they email me a QR code. The cashier at the UPS store scans that and takes my item, gives me a receipt, and I leave. I don't log into Amazon to get it.

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#154

Post by cronix »

nprateem wrote: post #30

I had to go to one to return a package. I couldn't get past the turnstiles because I don't use the app and don't know my password because I use a password manager. This meant I couldn't hand my parcel in at the counter. The woman on the turnstile wouldn't let me in even when I explained the situation. So she went off and got a scanner to take my package. She didn't offer a receipt, and when I asked for one said it wa…

I always return/drop off at UPS. In and out in 5 minutes generally. But I guess UPS has been in the business of the extremely complicated "scan preprinted return label with hand held laser" game longer than Amazon.

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#155

Post by Tade0 »

ddejohn wrote: post #127
Nextgrid wrote: post #118

Earlier quoted context omitted.

Only problem is that this relies on a loyalty card, at least for the ones I've seen, which makes it a non-starter for many people.

Why is a loyalty card a non-starter?

Personally I was too stingy for the initial 25€ fee, and then forgot about it, because in the meantime self-service proliferated and lines were much shorter there.

EDIT: also my experience with telecom companies in Italy made me distrustful of any sort of subscription program.

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#156

Post by alden5 »

novia wrote: post #3

I'm really bummed about this! I wanted to be able to just go in a store and grab a juice or an apple and then leave the store. I don't live in NYC or San Fran or Seattle, but I'd hoped these stores would spread.

after going to one quite regularly its quite funny when people don't know whats happening. they scan their amazon app, grab something, then walk out and look super confused where they're supposed to pay for what they've grabbed

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#157

Post by TAKEMYMONEY »

doomrobo wrote: post #17

Likely relevant, NYC passed a law 3 years ago requiring stores to accept cash https://www.nytimes.com/2020/01/23/nyregion/nyc-cashless-ban...

Amazon announced plans to begin accepting cash (and SNAP) at Go stores but I'm not sure how far it got

https://www.cnbc.com/2019/04/10/amazon-exec-tells-employees-...

Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#158

Post by dumpsterlid »

Someone1234 wrote: post #89
crazygringo wrote: post #39

Earlier quoted context omitted.

> most of those cameras housings don't contain cameras Do you have a source for that? Because at my local grocery store for example, above the customer service area they have a whole wall of TV's showing the live camera feeds. They're all working. My local convenience store has the live TV's too, by the cashier.

> Do you have a source for that? I know people who work there. Your average Walmart has hundreds of camera housings. Every single aisle has a couple. The amount of cabling alone to populate them all simply doesn't exist (as you can often see, it is an open-box ceiling), and monitoring that many cameras is impractical (in particular for a store staffed at BARELY sustainable levels). Just look at how understaffed the f…

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Re: Amazon is closing its cashierless stores in NYC, San Francisco and Seattle

#159

Post by Scuds »

They built a Go store into their office in Bellevue,WA - it's got the freezers and shelves but it hasn't opened. They built a Four Star store into their HQ in Seattle, and they closed it a year later. There's several Amazon Books stores in the area, GONE. It's like their push for retail is a total dead-end.
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