The advent of AI will absolutely eliminate jobs, either by decimating the required headcount or by making whole professions redundant. I don’t think we can accurately predict which industries will be affected either, as surprisingly many creative disciplines are being impacted now.
How our society integrates AI and robotics technology will determine who is impacted and how we handle it. This is actually a great opportunity to find what is valuable and meaningful. For instance, what can we do to improve people’s lives with excess hands and funds?
I think the foundation will be in providing equitable access to society. For instance, greater accessibility technology will help those who are disabled or differently-abled. There is so much beyond ADA compliance that can help the blind, deaf, lame, and mentally handicapped.
Coming out of a global pandemic, we’ve also learned how crucial socialization is to mental health. Rather than using technology to cut people out of the system (self-checkout; ordering from kiosks; automated support desks), I imagine we will expand services like counseling, fitness, and social events. Places where we prefer interacting with humans to machines.
In the end, it is a bit of a reckoning - what can I do that’s meaningful when I am outperformed by a machine? It means throwing away the culture of being the best, and picking up the habits of doing the best for others.