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What's the best approach for suing US companies if you're not in the US? I doubt the effort to bring an international case will be worth it for $10k. Can you easily sue in the US as a non-citizen + non-resident? Can you expect one of those outrageously high verdicts so that lawyers might take your case for a cut of the winnings if they believe they have a good chance to either win or settle?
Welcome to HN where we provide support after large corporations fail to do basic due diligence.
A moderator replied to me a couple months ago that these kinds of posts are usually penalized so HN doesn’t become a support site, but I still see them quite often on here on the front page. I had been commenting that when such posts are made for YC companies, they rarely make it to the front page. > there has been a glut lately of stories using HN as customer-support-of-last-resort or generic-complaints-about-$compa…
This is very serious. As these platform become bigger and bigger they become difficult to avoid for customers and workers.
Either a company would need to be extremely diligent about fixing workflow exceptions or they would be overwhelmed by the cost of support, especially across countries. And I used to work for a bank which took years to put password reset online, despite it being 25% of support calls. And we only operated in one province. Companies would need to fundamentally change their cultures to fix this kind of issue as often the…
Yes, of cause? If you can't pay for the support you need to provide then you need to raise prices. Imagine a logistics company complaining that they would be overwhelmed by the cost of fuel.
But of cause Upworks has no benefit to raising prices for their services, as that would make competition harder.
Earlier quoted context omitted.
Fiver?
Nitpick, but I think you mean Fiverr rather than Fiver. There's also: - PeoplePerHour.co.uk (UK based, not sure of international presence) - Freelancer.com - Toptal (but I think they have some sort of approval process that may be a bit arduous) - Guru.com - Codeable.io - Outsourcely.com - Truelancer.com - Konker - Servicescape - Solidgig (but stronger for design and marketing/SEO roles, I think - considered dropping…
Freelancer.com is the nearest. The rest are doing very diff models. TopTal doesn't even belong on a comparison list.
Earlier quoted context omitted.
A moderator replied to me a couple months ago that these kinds of posts are usually penalized so HN doesn’t become a support site, but I still see them quite often on here on the front page. I had been commenting that when such posts are made for YC companies, they rarely make it to the front page. > there has been a glut lately of stories using HN as customer-support-of-last-resort or generic-complaints-about-$compa…
It is also the middle of the night where HN mods usually live (USA).
Earlier quoted context omitted.
Either a company would need to be extremely diligent about fixing workflow exceptions or they would be overwhelmed by the cost of support, especially across countries. And I used to work for a bank which took years to put password reset online, despite it being 25% of support calls. And we only operated in one province. Companies would need to fundamentally change their cultures to fix this kind of issue as often the…
> they would be overwhelmed by the cost of support Yes, of cause? If you can't pay for the support you need to provide then you need to raise prices. Imagine a logistics company complaining that they would be overwhelmed by the cost of fuel. But of cause Upworks has no benefit to raising prices for their services, as that would make competition harder.
If a logistics company most of the time didn’t need to buy fuel and sometimes just didn’t deliver if it required too much fuel, plenty of people would still use it if it were cheap.
I had a large sum of money scammed from my credit card a few weeks ago - a single transaction to Upwork. I'd never heard of them before this month. I know it's not the same issue, and the creds obviously came from somewhere else, but the amount of fishy reports I found just searching them here on Hacker News means I will never go near them.
The likely cause for their ban is going to be KYC getting around to review and money laundering regs/insurers demanding a certain course of action - cessation and seizure, possibly a report to relevant LE.
Platforms like eBay and upwork - anything where there’s a transfer of money between two third parties - have an enormous duty of responsibility around laundering and fraud, and even the slightest suspicion will result in a ban.
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Spend $100k that he doesn't have on lawyers only to potentially recover $10k good times. Corporations need to be fined millions of dollars every single time this happens even once.
Example: A big corporation done something wrong and you want them to make things right. You only have $2000 budget and so big corporation will not be able to use more than $2000 for their defence. If they have any lawyers on retainer etc they won't be able to use them either.
If corporations would like to spend let's say $1m on defence, they would have to give claimant $1m to spend on their claim.