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Google search for a local restaurant returns scammer’s ad as top result

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Re: Google search for a local restaurant returns scammer’s ad as top result

#101
post #14

Parasites like this have also colonized plumbing, locksmiths etc, as has been discussed on this site in the past. Seems like straight up fraud to me.

My questions surround: where's the (society saving) "parasite lawyers" going to town in a shark frenzy eating these criminals business models? It is not as if these small business fraud scams are not omnipresent in modern society... why are not attorneys making bank and DA's making headlines shutting these clear and obvious public criminals down?

Re: Google search for a local restaurant returns scammer’s ad as top result

#102

It has always boggled my mind that you're even allowed to publish ads targeting other companies brand names as keywords without being the verified owner of that company. But I understand Google here. It's probably their single biggest income stream. Our company is using a very big chunk of our ad words budget targeting our own brand name to make sure it's on top. More than for any other keyword by far. And I imagine…

> Our company is using a very big chunk of our ad words budget targeting our own brand name to make sure it's on top.

You shouldn't need to do this. Googles ad auction on search multiplies your bid by a quality score when deciding which ad to show. A site that satisfies what the user is looking for will have a high quality score, whereas the 'wrong' site (ie. one for a competitor) will have a low quality score - partly determined by the user clicking the back button when they find they have been misled.

That means that if your competitors are pumping $100 into becoming the top search result, you perhaps only need to put $1 into getting the same ad spot.

If you are finding that not to be true, then it might be because your site is low quality for some reason (for example, maybe it doesn't load for some users in some browsers), or maybe your site doesn't have the info people are looking for when they search your company name.

Re: Google search for a local restaurant returns scammer’s ad as top result

#103
post #81
post #14

Parasites like this have also colonized plumbing, locksmiths etc, as has been discussed on this site in the past. Seems like straight up fraud to me.

How is this different to what the real estate agents do? If you try to sell property on your own, you'll get many unsolicited offers from real estate agents, sometimes claiming they already have a buyer and sometimes this is even true.

Random Real Estate agents likely don't go to potential buyers and claim that they're you.

Re: Google search for a local restaurant returns scammer’s ad as top result

#104

It has always boggled my mind that you're even allowed to publish ads targeting other companies brand names as keywords without being the verified owner of that company. But I understand Google here. It's probably their single biggest income stream. Our company is using a very big chunk of our ad words budget targeting our own brand name to make sure it's on top. More than for any other keyword by far. And I imagine…

This is an underrated comment. Google are enabling fraud on a massive scale by permitting the hijacking of established names and brands. Often brands or names that some small family company has worked for years to build a reputation for. We do indeed live in a world where tech and capitalism have birthed some sort of horrific offspring that’s choking us all.

But that's only part of it. Google will also happily serve up ads for fake bank websites that will steal your credentials. Google will happily serve up ads for a lot of malicious content on the Internet.

Google are not only making it worse because of advertising, they're making it worse by facilitating scammers and fraudsters and various other criminals.

All because their systems are so automated as to eschew any review that might actually make advertising on the Internet slightly less distasteful (and maybe the FBI wouldn't be recommending the choking off of Google's primary income stream)

Re: Google search for a local restaurant returns scammer’s ad as top result

#105

It has always boggled my mind that you're even allowed to publish ads targeting other companies brand names as keywords without being the verified owner of that company. But I understand Google here. It's probably their single biggest income stream. Our company is using a very big chunk of our ad words budget targeting our own brand name to make sure it's on top. More than for any other keyword by far. And I imagine…

It may not be their biggest revenue stream, but I'll bet it's critical to Google for another reason. Advertising is somewhat zero sum. You can invent a more effective way to advertise, but the total dollars that a business will spend on advertising will remain the same, just through the new channel. So how do you increase revenue once you have captured the market? Make businesses spend to defend their own brand against imposters. This is something that didn't even exist prior to online advertising and could get businesses to actually increase their ad spend over what they would have previously. The internet is becoming more dystopian every day.

Re: Google search for a local restaurant returns scammer’s ad as top result

#106

Simple legislative fix: entitle the victim (small business) to quickly and easily claim a trademark infringement on an ad, and claw back 100% of Google's revenue on that ad. And let Google be civilly liable, if they choose to contest such a trademark claim and they're in the wrong. Inspired by YouTube's DMCA claim system (or my superficial understanding of it). If there's a "bug bounty" on fraud, there will be an ent…

The FTC has jurisdiction here. No new law is required. Complaints need to be made.

Re: Google search for a local restaurant returns scammer’s ad as top result

#107
post #81
post #14

Parasites like this have also colonized plumbing, locksmiths etc, as has been discussed on this site in the past. Seems like straight up fraud to me.

How is this different to what the real estate agents do? If you try to sell property on your own, you'll get many unsolicited offers from real estate agents, sometimes claiming they already have a buyer and sometimes this is even true.

Totally different. If an agent is actually an agent, it isn't fraud. If an agent legitimately has a buyer lined up already, depending on the market, it's likely worth the 3%.

Re: Google search for a local restaurant returns scammer’s ad as top result

#108

It has always boggled my mind that you're even allowed to publish ads targeting other companies brand names as keywords without being the verified owner of that company. But I understand Google here. It's probably their single biggest income stream. Our company is using a very big chunk of our ad words budget targeting our own brand name to make sure it's on top. More than for any other keyword by far. And I imagine…

> Our company is using a very big chunk of our ad words budget targeting our own brand name to make sure it's on top. You shouldn't need to do this. Googles ad auction on search multiplies your bid by a quality score when deciding which ad to show. A site that satisfies what the user is looking for will have a high quality score, whereas the 'wrong' site (ie. one for a competitor) will have a low quality score - part…

This doesn't seem to work very well at all. I frequently search for a particular vendor of something by name only to be served another similar vendor as the top result. It feels like it should be doable to serve these results in some sort of "you may also like these similar vendors" box or something like that which would massively improve the user experience

Re: Google search for a local restaurant returns scammer’s ad as top result

#109
post #30
post #8

In this instance isn't Google guilty of fraud? They put on their website something that defrauds, it being called "search" makes no difference IMHO. Isn't there in the US a small claims court for the restaurant to seek takedown and compensation for damages?

No, the person creating the fake ad is guilty of fraud. Google is guilty of not verifying it enough. Same as Apple/Google aren't guilty of creating malware apps then it slips through, but the predatory ass who coded the app and published it is. Same as Walmart isn't guilty of poisoning people when they stock a product that's spoiled in production, but merely failing to verify proper credentials set up by regulators.…

Google is literally getting paid to advertise fraudulent businesses or websites and / or to deliver malware.

If they can't sanitise their primary means of profit then...

Nothing, because there's no regulation after how many years?

Re: Google search for a local restaurant returns scammer’s ad as top result

#110
post #8

In this instance isn't Google guilty of fraud? They put on their website something that defrauds, it being called "search" makes no difference IMHO. Isn't there in the US a small claims court for the restaurant to seek takedown and compensation for damages?

"Fraud" is only really a problem when perpetrated by not-well-connected individuals. When it's done by big companies it's called business.

Some percentage of the profit from advertising frauds and scams goes towards "lobbying" and "political donations" so that they may continue to freely profit from advertising frauds scams.
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