I know anything like this is going to be more complicated than it seems. Integration of lots of legacy systems, of which the federla government is probably about as complicated as it gets, with the most security-sensitive application possible.
Still, and I'm really not an expert here, but I am astonished that $187 million could possibly not be enough to get this done. If it can't be done for $187 million, it seems likely it will never be done.
But, intended with real humility and not sarcasm, I would love to hear more from someone who has more context. $187 million just seems astonishing.
Or maybe the quote is wrong that it "hasn't been widely rolled out"?