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Reddit mods and scaling problems in social control

maximumeffort.substack.com

31–40 of 210 posts

Re: Reddit mods and scaling problems in social control

#31
Author has no clue what they're talking about and it shows. Moderators are under absolutely no obligation to enforce Reddits anti-spam policy and I am aware of zero instances of a moderator being removed or warned for failure to remove spam.

Now moderators ARE held accountable for some things, they can't just turn a blind eye to global rules like no child pornography without being removed, and in general they're expected to keep their communities under control. If their community in particular starts harassing other communities either on or off of Reddit, or it brings Public disrepute to reddit in some way (/r/jailbait), generally the admins will get involved. However the admins don't care if you don't remove spam for your own subreddit for a very simple reason - it only affects users ON YOUR SUBREDDIT so why would they care or be involved? The commonality between all the cases I just mentioned is you're causing trouble OUTSIDE your community and causing Reddit as a whole problems, THAT'S when the admins get involved. They are like the federal government of reddit they're not supposed to care about internal affairs of states they're supposed to care about inter-state affairs and international affairs.

Another important thing to realise about reddit is most of the moderation isn't done by moderators or admins, there are way too few of them to moderate effectively. The author is correct about one thing - were those Reddit's only moderation tools even with automation scaling moderation would be impossible, but they're not the only moderation tools Reddit has. Most moderation is done through the influence of users soft-censoring posts through downvoting and reporting posts to draw the attention to the mods. Something the author didn't even write about or seem to think about is the fact the mod probably only looked at his post BECAUSE a user reported it.

In general though, Reddit at a global admin level has long blocked users for self-promotion and they even have a writeup about it. I have seen countless users, even ones generally well received by communities banned for self-promotion, even ones whose posts I kept promoting after the original posters account got banned because I liked their posts so much (and I know how to not get banned for spamming on Reddit), because one mans useful post is another man's spam and to be fair you have to just ban all self-promoters. Reddit has writeup about this: https://www.reddit.com/wiki/selfpromotion/

FTA: "But my article is not the type of spam these rules are meant to exclude" FT rules: "We're not making a judgement on your quality, just your behavior on reddit." "10% or less of your posting and conversation should link to your own content"

So I would say if anything, the scalability problem Reddit has is that authors like the OP can't read the fucking rules, break rules, get banned, and cry about it while citing a misinformed view of how Reddit moderation works which isn't surprising given he didn't even bother to read the rules before publishing this crap.

Re: Reddit mods and scaling problems in social control

#32
post #28

Earlier quoted context omitted.

>No, it's run by a few humans. Dang is employed by HN. >That's not why reddit is different. It's because a lot of the humans that run the subreddits are inconsistent. You're disagreeing and then saying something that isn't appreciably different.

Dan is HN. The analogy to a subreddit is good; Dan has in fact much more control over HN than a moderator does of a subreddit.

YC has a vested interest in keeping the HN moderation a certain way, it bring a certain quality to the discourse but it's different than the structure of any sub.

Dang has a direct relationship with the owners of the site and responsibility to them, that relationship doesn't exist in any way on reddit. The mods run amok.

Suggesting HN is effectively just another subreddit dismisses several important differences.

Re: Reddit mods and scaling problems in social control

#33
post #20

Interestingly enough there’s been some mod drama over on /r/AskScienceFiction today. This is a sub where people ask questions and get in universe responses. It’s very nerdy and can be fun. It also can attract a certain type of poster who can be lacking in say, self awareness and take it too seriously. The new Harry Potter game is generating a lot of posts and a particular mod who has personal reasons to dislike JK Ro…

[flagged]

Re: Reddit mods and scaling problems in social control

#34
post #16

Earlier quoted context omitted.

I think you missed my entire point then. > HN's moderation is run by HN No, it's run by a few humans. > The rules are applied consistently Yes, because those humans are awesome and consistent. > because there are are no third party mods or rules. That's not why reddit is different. It's because a lot of the humans that run the subreddits are inconsistent. But some run their subreddits just like HN. If you think of HN…

>No, it's run by a few humans. Dang is employed by HN. >That's not why reddit is different. It's because a lot of the humans that run the subreddits are inconsistent. You're disagreeing and then saying something that isn't appreciably different.

Dang might be well-intended kind dictator, but he’s no machine. He’s just a very thoughtful and kind person with human limits and capacities.

Re: Reddit mods and scaling problems in social control

#35
post #29

Earlier quoted context omitted.

>For people who are saying "thankfully HN is different!", it really isn't. Yes it is. HN's moderation is run by HN. The rules are applied consistently because there are are no third party mods or rules. People know what to expect and that builds community better. You don't have to wonder if some edgelord mod is going to get home from school and delete your post based on their mood.

That's not correct. Users can "moderate" by flagging comments, which hides them. dang rarely undoes a flag.

Sure, but that further bolsters my point that HN is in fact different.

Re: Reddit mods and scaling problems in social control

#36
post #28

Earlier quoted context omitted.

Dan is HN. The analogy to a subreddit is good; Dan has in fact much more control over HN than a moderator does of a subreddit.

YC has a vested interest in keeping the HN moderation a certain way, it bring a certain quality to the discourse but it's different than the structure of any sub. Dang has a direct relationship with the owners of the site and responsibility to them, that relationship doesn't exist in any way on reddit. The mods run amok. Suggesting HN is effectively just another subreddit dismisses several important differences.

No, I don't think that's how HN works at all. Dan can in fact run amok on HN. I don't believe there are significant pressures from YC on how Dan structures moderation here.

People unfamiliar with the setup here tend to think about YC first when they think about its management, but they should think about Dan first. My understanding is that things are pretty hands-off; even the perks that YC companies get here are, I believe, pretty much things Dan decided to give them.

Re: Reddit mods and scaling problems in social control

#37

Would it be potentially viable to make moderators more like filterers (e.g. like filter lists in Ublock Origin)? You could "subscribe" to a moderator if you like the way they filter content, and if you "unsubscribed" from all moderators you'd get as much of an "unfiltered" view as possible. Bad moderators, over time, would get less and less subscriptions to their filtering of content, and would have to adapt, or be f…

I don't think it would work

- Most people never touch which ublock filter they use, so moderators probably wouldn't care too much about maintaining a decent behavior

- People would have no idea what mod to pick and just pick the first few top ones, resulting in even more centralization, these people would have insane monetization options

- You also have the problem that if a top mod "retires", the combination of extreme centralization + a large portion of users who can't be arsed to go into the settings would mean that a fair portion of the userbase would durably get unmodded content

- I believe that reddit doesn't want their users to be able to "turn off" moderation, even just for themselves, which you would be able to do by removing all filters. Think of people posting child porn, etc.

I'd have just gone for an appeal system. Your ban message has an "appeal" button inviting you to make a post on /r/banned, once you've posted reddit notifies a certain number of recently active users at random, send them a DM telling them they've been selected for drama duty, and give them a special upvote/downvote for your post in /r/banned or something. The results determine if your ban gets overturned. With some thought put for edge cases (what if nobody gave a crap, do you get another chance, ...) but, hopefully, it's kept simple.

You track how many overturns per ban the average mod gets, single out the outliers, and allow the community of the /r/banned sub to give these mods the boot or not

Re: Reddit mods and scaling problems in social control

#38
post #8

I think the author doesn't understand that reddit mods don't work for reddit. In their discussion with the mods they mention "site-wide rules" which makes me think they don't understand that the mods of each reddit make their own rules. On that sub, their rules don't allow people who mostly post links to their own site. It's up to you if agree with their rule, but those are the rules they have chosen. The common resp…

>For people who are saying "thankfully HN is different!", it really isn't. Yes it is. HN's moderation is run by HN. The rules are applied consistently because there are are no third party mods or rules. People know what to expect and that builds community better. You don't have to wonder if some edgelord mod is going to get home from school and delete your post based on their mood.

Most importantly: HN is moderated by payed moderators, which are hired and selected to do a good job here. They are still humans and fallible, obviously, but it's a far cry from "random dude that started a community in his free time".

Re: Reddit mods and scaling problems in social control

#39

Earlier quoted context omitted.

>For people who are saying "thankfully HN is different!", it really isn't. Yes it is. HN's moderation is run by HN. The rules are applied consistently because there are are no third party mods or rules. People know what to expect and that builds community better. You don't have to wonder if some edgelord mod is going to get home from school and delete your post based on their mood.

You are still incorrectly comparing. The equivalent to HN in Reddit world is a single subreddit. When you compare a single subreddit to HN, you see there aren't many differences at all, a single set of rules being applied as the mods intend.

>a single set of rules being applied as the mods intend.

Perhaps you haven't had as much moderator interaction as I have, but this is not the case whatsoever. Some subs will have 30-100 mods and each will apply the rules differently per their own interests or pet peeves.

Re: Reddit mods and scaling problems in social control

#40
post #33
post #20

Interestingly enough there’s been some mod drama over on /r/AskScienceFiction today. This is a sub where people ask questions and get in universe responses. It’s very nerdy and can be fun. It also can attract a certain type of poster who can be lacking in say, self awareness and take it too seriously. The new Harry Potter game is generating a lot of posts and a particular mod who has personal reasons to dislike JK Ro…

[flagged]

What duty? Could you elaborate a little? I certainly have no conviction or choose to impose it upon others to hate the same thng I hate.
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