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Ask HN: Employers, why do you want us back in the office?

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61–70 of 921 posts

Re: Ask HN: Employers, why do you want us back in the office?

#61

Not an employer. But I believe most employees simply put in less hours when working from home, and most employers aren't very good at rewarding people for their results, not their hours.

With three out of three different employees so far, all slowly did less and less work the longer they worked from home. I’m 90% sure one of them had an additional job, and another one admitted it when he quit. I don’t like to micromanage so give developers a lot of freedom. Few people have as much long-term integrity as we like to pretend we all have.

Re: Ask HN: Employers, why do you want us back in the office?

#62
I remember an interview of Blockbuster long time ago who claimed that their business will never go out of business because people come to their store for the people connection, chatting with employees, walking around the isles searching for videos, and ultimately the experience of even going to the store.

I was actually in agreement with them at the time. But fast forward 10-20 years and with Netflix and YouTube, looks like they were wrong about the whole thing.

I think the same is playing out here with the in office vs remote work.

Re: Ask HN: Employers, why do you want us back in the office?

#63
I'm not answering this directly as an "employer" but just a few imperfect observations...

Many people do not need social connections and interactions to be productive and happy. I find that most of the people who want WFH or be entirely remote fall into this group.

Many people so need social connections and interactions to be productive. They find value in dealing with people 1:1. Its how they socialize in-part, how they make friends, and provides variety in their day. They may like to WFH on occasion, but the office interaction is integral.

So... it is (IMHO) mostly the first group that we hear from in these discussions. I would argue that OP is in the group. That second group is often ignored when these questions are framed in such an abolitionists manner ('this works better for me so it must work better for everyone').

Its not just 'employers' making arbitrary decisions. It is not a simple question to answer and a whole host of other factors come into play (company culture, company size, history of remote work, location of teams/people, timezones, and so on).

(Minor note: I find myself in the first group but I appreciate that there are many sides to this)

Re: Ask HN: Employers, why do you want us back in the office?

#64
post #31

For those who are replying with "all my projects were remote before anyway" or "I was on video conference before fully remote work too!" - how many of these co-workers on video were at another office site, or had worked at an office site before "going remote?" Before 2020, I also had video attendees in almost every meeting, but they were either at another office site where they still had a peer group and some co-loca…

I've worked on fully remote teams since the mid-2000's.

Re: Ask HN: Employers, why do you want us back in the office?

#65
post #23

I think a lot of people are abusing WFH. Some make it obvious like doing meal prep during refinement but others are just kind of ghosts during the day. Even as a fellow team member reviewing code it's hard to tell how much my coworkers are working. Assume my EM has less of an idea than I do and anyone above them is totally in the dark.

I'm working within minutes of waking up, and shower during my lunch break -- taking about 20 minutes total, instead of the hour spent on an office lunch. I take a minute or ten to do chores like laundry, meal prep or dishes, usually no more than twice a day -- in the office, I take similar length breaks and often end up socializing with others. I often find overlooked solutions during my breaks, which are spaced out to prevent eye, neck and wrist strain, or to blow off frustration with a difficult issue. That isn't abusing WFH, it's using time wisely. I can't speak for the people ghosting, but doing chores is not abusing WFH.

Re: Ask HN: Employers, why do you want us back in the office?

#66

Not an employer. But I believe most employees simply put in less hours when working from home, and most employers aren't very good at rewarding people for their results, not their hours.

Opposite for me. At home I start working when I wake up and often don't stop until the evening. When I go into the office I have to get ready and commute, and then at the office there are so many distractions - our campus has fantastic fitness facilities and I'll often spend a few hours each day over there. So, at home I probably work for 10 hours. When on campus I probably get 4 hours of work in, if that. Plus, I am…

It is always the employees telling these stories, but how managers are supposed to know if they are really working? When they are at the office the see it with their own eyes.

Common counter argument to this is that the manager sucks because he/she can't measure the work otherwise. But from managers perspective it is much easier to force people to be on-site than fix his/her own problems.

Re: Ask HN: Employers, why do you want us back in the office?

#67
There’s a lot of collaboration and spontaneous connection that happens in hallways and kitchenettes.

That’s the sort of thing that isn’t immediately obvious, but becomes more noticeable as time goes on. The first months of the pandemic people were able to coast on their existing connections, but it becomes harder years on, especially if half your team has _never_ met in person or come to company HQ.

In the before times, good remote companies would be intentional about having regular company meetings in a single location. That is a good alternative. But if you already have an office and already expect everyone to be relatively close, why fly everyone to London or SF?

Finally, everyone being remote is really bad for younger/newer employees who completely miss out on networking, mentorship, company culture, etc.

P.S. if you do a good job arranging your life (as most software engineers absolutely have the means to do) you can make a commute a quite pleasant part of your day and create a healthy separation between your work and your life.

Edit: full disclosure, I’m not an employer but I sympathize and spent a lot of time thinking about these things as a scrum master, trying to mitigate some of these problems in 2020. Now I’m not an SM and largely work independently, but I love being able to walk to the office every day (30 minute commute). I used to do hybrid but now I’m really enjoying the separation and am loathe to work from home, except on weekends.

I’m also an Urbanism nerd and don’t want to see cities revert to the 70s-era trend, which is clearly and noticeably happening, destroying decades of progress on livability. Unfortunately there’s a collective action problem; people will miss having nice cities to visit, but don’t make the connection that there is a “use it or lose it” aspect to great shared spaces.

Re: Ask HN: Employers, why do you want us back in the office?

#68
I'm not from the US (EU) and we're doing hybrid model (wfh if you want to, work from office if you want to, combine both as you see fit, no requirement to notify anyone on your preferred model).

I like to work from my office. What I hate about remote work is often waiting for responses from multiple people. Something that used to take ~60 seconds to deal with now takes up to an hour while waiting for everyone to answer. I dislike video calls and I prefer to use written text as a way of relaying information crucial to engineering / configuration / infra.

I never cared about office and having to work from the office, but it's noticeable that a lot of people don't have sufficient self-control or work ethics to be as productive from home as they are from the office.

TL;DR:

1. people work less efficient from home 2. it takes a lot longer to receive information

Re: Ask HN: Employers, why do you want us back in the office?

#69
post #23

I think a lot of people are abusing WFH. Some make it obvious like doing meal prep during refinement but others are just kind of ghosts during the day. Even as a fellow team member reviewing code it's hard to tell how much my coworkers are working. Assume my EM has less of an idea than I do and anyone above them is totally in the dark.

Caring about the raw amount of time people put into their jobs sounds like a middle management thing to do -- rewarding showing up and putting in hours like it was PR. If the results are there, and in accordance with the employment contract, time shouldn't matter.

Except that they also take advantage of the flexibility of agile. If a story is pointed for 2 days and it takes 3 it's better to take that as a missed estimate than a developer not producing as much as they should. Hammering them because they let a deadline slip leads to all sorts of bad things. But, again, even as a fellow team member I can't tell if they worked for 2 days and fucked off for one or it legitimately just took longer than expected.

And "results are there" is just hand waving away the problem. Nobody can measure developer results in any sort of systematic fashion. If you've got a way then by all means share with the world.

Time does matter because the agreement between companies and workers is money for time/effort. I'm not giving back salary if my project flops and they're not giving me (much) more money if it makes the company millions.

Re: Ask HN: Employers, why do you want us back in the office?

#70
post #60

Employer here. We had a fancy brick and timber office. It was beautiful and centrally located. I let the lease expire in 2021 after everyone went remote for the pandemic. There has been no sign of any decay in productivity. It is true that hanging out in person develops a sense of human connection that feels good. But is that needed for effective work? I’m not so sure. Brainstorming and creative collaboration activit…

>Brainstorming and creative collaboration activities seem more effective when done in person

Let me tell you, I hate these. And I will take vacation days to avoid going to them. And I also think they're not very productive no matter how many 'How To Run A Sprint' classes the organizers take.

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