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Update on Samsung SSD Reliability

pugetsystems.com

71–80 of 243 posts

Re: Update on Samsung SSD Reliability

#71

Just a note as a happy customer of Puget Systems that my experience working with them has been excellent, they really seem to be expert in their field, and have been for many years. Also, their submerged in mineral oil aquarium computer was really cool, back in the day.

I confirm. 2 Puget System workstations in this house. Just opened both of them up to add more hard drives for games and games work storage, and the cabling is so lovely. In my new gaming box I have a Samsung 980 Pro 1TB which according to this note is unaffected, and I couldn't find it on my motherboard. I created a support ticket and the support immediately responded with very clear explanation (it's under its own heatsink under a humongous heatsink/fan for the CPU. Duh!

Re: Update on Samsung SSD Reliability

#72

Funny thing. This article prompted me to check the health of my two Samsung SSD's (a 250GB 850 EVO SATA III, and a 970 EVO Plus 1TB NVMe), which were fine. But Samsung's Magician also listed my Seagate ST2000DM008-2FR102 2TB spinny disk. It found a SMART error. I ran a performance test and looked at SMART again, and the "Hardware ECC Recovered" value went from 80 to 81, with a threshold of 64. My other software label…

Hardware ECC Recovered represents the amount of time between error correction events, so a higher number is better.

Re: Update on Samsung SSD Reliability

#73
post #54

Apparently a few months ago it became known on the Chinese internet that the 980 Pro, 970 Evo Plus with new controller, and OEM versions are prone to getting unreadable sectors, where SMART 'Media and Data Integrity Errors' increases on every read attempt. https://www.reddit.com/r/buildapc/comments/x82mwe/samsung_ss... https://www.reddit.com/r/DataHoarder/comments/x8arle/psa_sam... How I came across this: Ran into th…

Hmm I'm going to need to check my Samsung ssd from oct 2021 that failed the first week of Jan 2023. I had started noticing some quirks in spring 2022 but it wasn't a super important drive so I ignored it.

I have similar issue. It started failing mid last year. Then it got more and more frequent toward the end of the year. Last month I got tired of reinstalling OS for the 4th time and got a new system.

Re: Update on Samsung SSD Reliability

#74
post #7

I have this exact model, 980 Pro 2TB. It says to update firmware, but how can you do that from Linux? The instructions are all about some Windows program. Thanks! EDIT: I'm quite happy with the warning from this article, fixed a potential future problem!

If you're on linux, you probably want to use fwupd[1]. You can check the existing version of your drive's firmware by running `fwupdmgr get-devices`. The version with the fix is 5B2QGXA7.

I'm on Arch and apparently I installed the update at some point in the past.

1. https://wiki.archlinux.org/title/fwupd

Re: Update on Samsung SSD Reliability

#75

Earlier quoted context omitted.

Lifetime warranties used to be commonplace, I wish we could return to those times, or at least to a time of repairability.

Lifetime warranty on a consumable product (SSDs have a limited number of writes) doesn't seem reasonable.

True, in my perfect world I would settle for a trade in program, you would get some value for the failed unit so that you can upgrade and the OEM could recycle the raw materials. If we will ever live in a sustainable society we are going to need repairability and recycling programs for all consumer products.

Re: Update on Samsung SSD Reliability

#76
post #18

Samsung 870 EVO drives were also known to fail early including my 2TB model. https://www.techpowerup.com/forums/threads/samsung-870-evo-b...

Yep, my 2TB also got hit by this - did an RMA in November

The replacement drive they sent me has behaved itself so far, touch wood

Re: Update on Samsung SSD Reliability

#78
post #30

Ars had a piece covering this as well, and I do wonder if there is something going on somewhere else in the Samsung stack, not just the NVMe 900 series line. Pure anecdote, but two years ago I did a NAS for a client using 24x 2TB Samsung 870 Evo drives (they'd gotten some incentive deal for it). While it was all one type vs mixed, there was the "luxury" of time because at that point getting the system they wanted tog…

> Anyway, gave me a talking point going forward to really, really press management on "it's worth paying for drives from 3-4x brands and maybe splurging for higher rated vs consumer too", but also does made me wonder if there is something going on, or was (pandemic related?), at Samsung's storage division.

What's going on at Samsung is the same thing that's always been going on at Samsung: they use their own flash and their own controllers and they have their own sets of problems as a result. It was a selling point in the early days of Sandforce and other turds (leading to things like the OCZ Vertex series) but now the commodity market has caught up and Samsung doing their own thing is kind of a negative. Like yeah it's fine as long as they don't screw up, but they're screwing up a lot more than they used to.

I don't see any direct correlation between the various failures that have occurred over the years. 840 Evo had something wrong with the flash NANDs that caused them to lose charge over time (leading to data loss) so they put out a new firmware that would just continuously write the flash in a tape-loop sort of deal (lol) to avoid the data ever aging out. I don't count that as a controller flaw, that's a flash flaw that was fixed with a firmware patch.

870 Evo, 970 Evo, 970 Evo Plus, and 980 have all been accused of having problems over the years, in addition to the 980 Pro and now 990 Pro, but there's actually a pretty good variety of controller models as well as different flash types (from 64-layer to 236-layer) there. It's hard to know how much firmware they all share though... or whether it was more flash problems in certain batches, or what. But overall Samsung certainly has had a lot of failures in recent years and I think it all really comes back to the fact that they're using their own controllers and their own flash, while everyone else is pretty much commodity at this point... meaning they get their own bugs too.

https://docs.google.com/spreadsheets/d/1B27_j9NDPU3cNlj2HKcr...

Re: Update on Samsung SSD Reliability

#79

Funny thing. This article prompted me to check the health of my two Samsung SSD's (a 250GB 850 EVO SATA III, and a 970 EVO Plus 1TB NVMe), which were fine. But Samsung's Magician also listed my Seagate ST2000DM008-2FR102 2TB spinny disk. It found a SMART error. I ran a performance test and looked at SMART again, and the "Hardware ECC Recovered" value went from 80 to 81, with a threshold of 64. My other software label…

How do I check health of a Samsung SSD on Linux?

Re: Update on Samsung SSD Reliability

#80
post #54

Apparently a few months ago it became known on the Chinese internet that the 980 Pro, 970 Evo Plus with new controller, and OEM versions are prone to getting unreadable sectors, where SMART 'Media and Data Integrity Errors' increases on every read attempt. https://www.reddit.com/r/buildapc/comments/x82mwe/samsung_ss... https://www.reddit.com/r/DataHoarder/comments/x8arle/psa_sam... How I came across this: Ran into th…

My anecdata:

tl;dr: All 3 of my Samsung M.2 NVMe SSDs have failed in less than 3 years. 100% failure rate.

My first SSD was a 1TB Samsung 970 EVO. It failed after 2 years and 8 months. It was replaced under warranty with a 1TB 970 EVO Plus.

That replacement has now also failed after 1 year and 9 months.

I bought a 2nd 1TB 970 EVO Plus in May 2019. It has now also failed (2 years and 7 months).

Both are expected to be replaced under warranty.

The 2 970 EVO Plus SSDs clearly had hardware errors (that were not accurately reflected in SMART data) that caused everything from system hangs, game crashes to file corruption on OTHER drives. I couldn't believe it at first but after 5 days of testing and trial and error, I had it confirmed. As soon as I removed those SSDs, my PC was completely stable again.

In the meantime, I have bought a Kingston KC3000 1TB drive as I no longer trust Samsung M.2 NVMe SSDs. On the other hand, I have a Samsung EVO 850 SATA drive which has been rock-solid.

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