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Update on Samsung SSD Reliability

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21–30 of 243 posts

Re: Update on Samsung SSD Reliability

#22
post #5

I installed 2 x 980 Pro 2Tb in a laptop in Nov 2022. Running a daily Robocopy bat script to backup a folder in C: to D: would freeze a couple of times a week and lock the D: drive. After reboot, a drive check would find no errors and everything would work as normal. I've used the same script for years with no issues. Since the firmware update last week Robocopy has not frozen the drive at all this week.

> the firmware update last week Link to specific firmware version please?

The new firmware is version 5B2QGXA7, updated via magician on Windows. I didn't make a note of earlier firmware versions. It's still too soon to know if the ssd freeze will reoccur.

Re: Update on Samsung SSD Reliability

#23
post #18

Samsung 870 EVO drives were also known to fail early including my 2TB model. https://www.techpowerup.com/forums/threads/samsung-870-evo-b...

Yes, this bit me just last month. Around October 2022 I purchased 3 Samsung 870 EVO 2TBs for use in a RAID array. By January 2023, all three of them failed within a week of each other!

Fortunately they failed one by one, so I was barely was able to recover my RAID array by pulling out one drive at a time, powering the computer off, and waiting for the RMA replacement to arrive.

But imagine my shock to see one drive fail... only to replace it with an RMA... and then days later, seeing the next drive fail... and the next!

Re: Update on Samsung SSD Reliability

#24

There is always the possibility that their S.M.A.R.T. implementation is borked...

If that's all it was, then it's likely a firmware update would not only prevent the issue, but also reverse it if the storage is actually healthy. That doesn't seem to be the case here, though.

Re: Update on Samsung SSD Reliability

#25
post #7

I have this exact model, 980 Pro 2TB. It says to update firmware, but how can you do that from Linux? The instructions are all about some Windows program. Thanks! EDIT: I'm quite happy with the warning from this article, fixed a potential future problem!

A few months ago I already updated my Samsung SSD by following this procedure: https://askubuntu.com/a/1386451. Theoretically they provide an image to boot from to do the update, but the image seems very outdated and did not recognize my keyboard so it was unusable.

Re: Update on Samsung SSD Reliability

#26

I've been trying to find a decent endurance NVME in the m.2 form factor for write-heavy applications and it appears that true 2-bit MLC has all but disappeared, replaced by 3-bit TLC and higher (with commensurate loss of endurance) The high endurance SSDs appear to be only available in u.2\u.3\hhhl and god-help-me EDSFF form factors Any suggestions? Micron's 7450 isn't readily available

i recommend samsung pm9a3 versions. not as popular, but are enterprise products and also the endurance is like 3 times 980 pro i believe (please check it, not 100% sure).

Been using in my threadrupper workstation with a lot of vms which are put to sleep every day with around .25tb written and read each time the vms are started. keep in mind these are 22110 form factor

Re: Update on Samsung SSD Reliability

#27
post #6

I really want to see ssd manufacturers offer a decent warranty... This drive costs $100, and will last 10 years or until 100TB has been written to it, as long as you keep it within the specified temperature/humidity/power conditions. If it fails to do that, we will return $1000 to you.

I am not sure why you want a 10x refund, but it seems like your request is easily met by current warrantees. A 1TB WD SN850X advertises 1200TBW endurance, rather more than you require.

Re: Update on Samsung SSD Reliability

#28
post #6

I really want to see ssd manufacturers offer a decent warranty... This drive costs $100, and will last 10 years or until 100TB has been written to it, as long as you keep it within the specified temperature/humidity/power conditions. If it fails to do that, we will return $1000 to you.

Lifetime warranties used to be commonplace, I wish we could return to those times, or at least to a time of repairability.

Re: Update on Samsung SSD Reliability

#29
post #7

I have this exact model, 980 Pro 2TB. It says to update firmware, but how can you do that from Linux? The instructions are all about some Windows program. Thanks! EDIT: I'm quite happy with the warning from this article, fixed a potential future problem!

Following from my linux desktop. I lost a system SSD that was a 980 2 TB and recently reinstalled everything, thinking it was a fluke. Now worried it will happen again rapidly.

Re: Update on Samsung SSD Reliability

#30
Ars had a piece covering this as well, and I do wonder if there is something going on somewhere else in the Samsung stack, not just the NVMe 900 series line. Pure anecdote, but two years ago I did a NAS for a client using 24x 2TB Samsung 870 Evo drives (they'd gotten some incentive deal for it). While it was all one type vs mixed, there was the "luxury" of time because at that point getting the system they wanted together had a significant lead time. So I did ensure that the drives were purchased over the course of around 7 months, from multiple different reputable sellers (B&H, CDW, Provantage etc) in separate batches. System was solid, an Epyc 2 based SuperMicro server, running TrueNAS.

And then last year with around 5500-7500 quite light hours of runtime (primarily reads, ~0.08 DWPD, well under official rating of 0.3 DWPD) drives started failing. These were definitely real failures, first indication came from regular automated ZFS scrubs and reporting increasing checksum errors and ATA errors. It was for so many drives and I'd always considered Samsung SSDs relatively reliable (even for consumer ones) that at first I thought it was a SATA controller failure, and our rep agreed and warranties back the server. They were great, gold plated support contracts pay off once in a while, and motherboard replacement and thorough testing later back in service. More drive problems. SMART short tests said everything was healthy, first longs did too. But then drives exceeded error limits and started getting faulted, and at last SMART long tests started failing. Digging in showed worrisome stats. So began swapping out and warrantying drives (cheers to the stress test to TrueNAS, in the end zero downtime or need to restore from backups). In the end, THIRTEEN (13) out of 24 failed. Brutal >50% dead drive rate. I talked to some others around and they'd seen Anyway, gave me a talking point going forward to really, really press management on "it's worth paying for drives from 3-4x brands and maybe splurging for higher rated vs consumer too", but also does made me wonder if there is something going on, or was (pandemic related?), at Samsung's storage division. It's definitely pure anecdote but still, I spread those drive purchases out reasonably hard, and they had radically different serial numbers. Same with other folks I know at other businesses using various Samsung drives, everyone has been going to real effort following decent practices to prevent buying drives all from a single lot. Even 10% failure rate for consumer drives I could have seen, but 54%? And not a bathtub curve all frontloaded in the first month or two but after 7-11 months? That feels high? Samsung did replace them all no questions asked, they paid for shipping too. I don't have any global insight into how this all looks and it could be just plain bad luck for all of us in the region, but still.

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