Earlier quoted context omitted.
"Piracy is almost always a service problem and not a pricing problem." - Gabe Newell, 10+ years ago Once upon a time, Netflix itself was considered the case in point! Then video streaming splintered into a dozen services and now Netflix has decided to make things even more complicated. People don't learn, I guess.
I think that's a bit unfair. Businesses go through business cycles. I never worked there, nor have insight (obviously) but you know the business climate changes, your competitors change and you have to adjust or experience consequences. Sometimes you need to grow subscriptions, sometimes you need to grow revenue, sometimes you have more flexibility, and sometimes less (Netflix has to re-enter agreements with content…
> First, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.
"Tiktok's enshittification", by Cory Doctorow