Effective Communication by Professor Dalton Kehoe, available on the Great Courses.
https://www.thegreatcourses.com/courses/effective-communicat...
Most people think they are good communicators because they talk all the time, but talking is not communicating. The truth is that good communication is the hardest thing you will ever do.
This course literally changed how I think, write, and speak. It was so good that I listened to it twice. I even had to restart on the second attempt because my wife got hooked on it as well so we would listen to it on long road trips and discuss.
Some key lessons (taken from the website):
* How early cultural learning and deeply learned patterns of reaction in our unconscious mind affect how you see, think, and feel about other people and enhance or undermine your ability to communicate effectively
* How your sense of self develops in everyday talk during your childhood and the ways in which your subconscious is built to sustain and defend your self-esteem, shaping how you think and speak to others for the rest of your life
* The specific styles of talking you use in most situations, including different types of control talk -- the unproductive and needlessly aggressive mode that almost always dooms a conversation to a fatal downward spiral -- and the more desirable alternative of dialogue talk