Live data from Hacker News

PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

gizmodo.com

61–70 of 255 posts

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#62

I'm really happy for her. Worst CEO has typically been a male dominated category. It's nice see some diversity in lacking empathy and having over inflated egos.

HP "The Witch" Carly Fiorina is still the leader I'd say.

Marissa Mayer deserves a spot for stack-ranking Yahoo into the grave. An early pioneer of forcing remote workers into offices or exits. The Tumblr acquisition. "There will be no layoffs this week", then calling layoffs "remixes".

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#63

Earlier quoted context omitted.

It’s sort of surprising this isn’t a product in various cloud providers; there are open source options of course (which cost engineering time), but this could also be as straightforward as a scheduler using existing IAM (user list) and messaging (voice, email, sms, webhooks) interfaces. You’d of course still be able to use this with non cloud infra based on telemetry or other signals to trigger the initial incident.…

Boy does this remind me of https://news.ycombinator.com/item?id=9224 Scheduling is more complex than just an IAM list: there are escalation policies, the actual phase of the schedule, dealing with additions/removals, overrides, and not to mention the entirety of routing pages for which PD's solution isn't even powerful enough for our needs … because the problem is more complex than they bargained for! Not to mention…

I was in a pagerduty rotation for ~3 years at a profitable SaaS software firm and am fluent with the product as a stakeholder in my current role (we are in the process of replacing it for cost savings reasons). I am aware that it isn’t as easy as writing comments, but lets not kids ourselves this is going to space. Software is work, but it isn’t magic. It’s not a weekend project, and I never said it was. It’s likely 20-30 people and 6-12 months to start (which is what a lot of teams at cloud providers looks like, I’m more familiar with AWS internals vs Azure) and likely a profitable endeavor. You don’t have to do everything PagerDuty does, just what the largest cohort of customer needs.

Open source for some, reasonable alternatives of a commodity product for others.

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#64
post #50

Earlier quoted context omitted.

It’s sort of surprising this isn’t a product in various cloud providers; there are open source options of course (which cost engineering time), but this could also be as straightforward as a scheduler using existing IAM (user list) and messaging (voice, email, sms, webhooks) interfaces. You’d of course still be able to use this with non cloud infra based on telemetry or other signals to trigger the initial incident.…

PagerDuty engineer here. PagerDuty is not a messaging platform. You are correct that there are free products that can schedule people and send them messages, and with some elegant baling wire and duct tape, anyone can put together something that looks like a notification service. But ask yourself this: PD has competitors that provide messaging and schedules and cost less than PD. So even if they aren't free, why are…

> PagerDuty is not a messaging platform.

> PD is an enterprise-grade process augmentation and automation tool wrapped around notifying responders about incidents.

This is a good argument.

> But ask yourself this: PD has competitors that provide messaging and schedules and cost less than PD. So even if they aren't free, why are customers paying more for PD?

This is not a good argument. Businesses make tons of non-optimal purchases. Research is hard, and salespeople are convincing (and might be talking to a different group than the actual users).

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#65
post #53

"A CEO, a laborer, and an immigrant are at a table: the table has 20 cookies. The CEO takes 19 cookies and says to the laborer, “look out, that immigrant is trying to take your cookie!”

I don’t think I’ve ever seen it said better!

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#66
post #8

> Nonetheless, it all starts to go downhill when she decides to use the same email where she announces layoffs to celebrate recent employee promotions, reveal good financial results for the fourth quarter of last year, and state that the company expects to end the year strong. The MLK quote: > ‘the ultimate measure of a [leader] is not where [they] stand in the moments of comfort and convenience, but where [they] sta…

The beautiful irony of quoting MLK while commending their great leadership is that it shows her complete obliviousness to many of things MLK advocated for, particularly in his later speeches.

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#67
post #32

If you're a line worker businesses, managers, and executives are not your friends. That might seem controversial to some, but to me it's just the pecking order. Executives usually take home large sums from these businesses for very little personal risk. Meanwhile, line workers are the ones that produce the product that earns them large sums in bonuses while sacrificing their time, energy, and often personal well-bein…

That's a very negative take on life. As a startup founder I pay myself less than our team members and work very long hours. (130 person company atm)

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#68

I'm really happy for her. Worst CEO has typically been a male dominated category. It's nice see some diversity in lacking empathy and having over inflated egos.

In my book, the unsurpassed champion is Marissa Mayer. She was a product manager at early Google who dated Sergey and was promoted to VP. One of her accomplishments at Google was choosing the palette for the Google logo using a data-driven process. Based off of this success, she was made the CEO of Yahoo!, which she promptly proceeded to drive into the ground.

Re: PagerDuty CEO Quotes Martin Luther King Jr. In Worst Layoff Email Ever

#70
post #39

I once worked for a well known healthcare consulting firm where right after layoffs the CEO said on a company wide call that the layoffs would help all the rest to reach their target bonuses. I have reached the conclusion that most executives in the US reach their level because of factors outside expertise and capability and for the most part are clueless and tone deaf .

I don't see whats so wrong about that. It seems strictly better that layoffs benefit remaining employees vs. just management and shareholders.
Post reply on HN